宾客服务主管(前台主管)

QUALIFICATIONS AND REQUIREMENTS
任职要求
· 2 years experience in front office / guest services or related discipline including
supervisory experience, or an equivalent combination of education and experience.
· 拥有2年前厅或宾客服务工作经验，包括管理经验，或与此相当的教育和相关工作经验结合的背景。
· Communication skills are utilized a significant amount of time when interacting with others;
demonstrated ability to interact with customers, employees and third parties that reflects
highly on the hotel, the brand and the Company.
· 拥有在与他人交往时大多数时间所使用的沟通技能；完全代表酒店，品牌和公司与顾客，员工和第三
方交往的能力。
· Good writing skills
· 具有良好写作技能
· Proficient in the use of Microsoft Office and Front Office System
· 熟练使用微软办公软件和前台系统
· Problem solving and organizational abilities
· 具有解决问题和组织能力