FINANCIAL RETURNS:
财务回报
· Sells to new, existing and prospective customers considering goals set forth in the sales strategy, negotiating optimum rate for the benefit of the business
根据在销售策略中既定目标,向新的、现有的、有可能的客户进行销售,并与其谈判商定最适合的价格以争取最大的利润。
· Services existing business through management of account bases
通过客户管理,向现有的客户提供服务。
· Sell all facets of the hotel
销售酒店的所有设施。
· Develop and maintain a regular pattern of sales calls, meeting with principals of target market
设立和保持定期的销售拜访模式,与目标市场的主要人物会面。
· Develops and maintains contact with business generators, meeting and convention planners, visitors/convention bureau, travel agents, tour operators, airlines, corporate accounts, Government Departments and other producers closely allied to Hotel business
根据酒店的营业需要,与业务联系人、会务策划者、游客和会展局、旅行社、旅游运营商、航空公司、公司客户、政府部门和其它客人发展并保持联系。
· Builds profile within local market place through attendance at various events and local market place
通过参与当地市场的各种活动在当地市场上树立良好形象。
· Conduct client interviews
对客户进行拜访。
· Entertain clients
招待客户。
· Plan and conduct familiarization tours and site inspections
策划并实施使客人熟悉环境的现场考察活动。
· Travel when required to promote the hotel and develop potential business
office
与所在区域内的洲际酒店集团成员和区域预订办公室保持定期联系。
· Monitors existing business and inputs into sales strategy meetings to maximize business
监测现有业务,并在销售策略会上提出建议以扩大业务。
· Grows existing business and establishes and pursues leads which will develop business
发展现有业务,并建立和寻找发展业务的机会。
· Implement direction from Director of Sales and Marketing and Regional Managers
按市场销售总监的指示执行相关工作。
GUEST EXPERIENCE:
宾客体验
· Provide guests with information (example: loyalty programme, area attractions, restaurants, facility information) to enhance guest experience.
· 为宾客提供各种信息(如:本地景点、餐厅、设备信息),以提升宾客体验。
· Develop and maintain relationships with clients and outside contacts in order to produce group and/or convention business, to include room sales, food & beverage sales, and catering/ banquet services.
·同客户和外部相关人员建立联系并保持联络,借此增加团体及会议业务量,包括客房销售、餐饮销售和宴会服务等。
·Schedule conventions and/or business group activities at the hotel and coordinate with other hotel-level departments to facilitate services agreed upon by the sales office and prospective clients.
·为酒店的会议及商务团队活动制定时间表,同酒店其它部门协调安排共同完成销售部门同潜在客户达成的协议中要求的各项服务内容。
RESPONSIBLE BUSINESS:
企业责任
·Identify operational problems that reduce the effectiveness of marketing activities and overall hotel sales performance and work with appropriate department on solutions.
·发现降低营销效果和酒店整体销售情况的运营问题,同相关部门协作共同解决。
·Develop reputation of the hotel and the brand in the local community.
·提升酒店与品牌在本地的知名度。
QUALIFICATIONS AND REQUIREMENTS
任职要求
Bachelor’s degree or Diploma in Sales & Marketing, Hotel Management, Business Administration, or related field preferred. 2 years related experience or an equivalent combination of education and experience Proficient in the use of Microsoft Office. Good writing skills
最好具有市场营销,酒店管理,商业管理或相关领域的学士学位或大专学历。 2年相关工作经验,或与此相当的教育与工作经验结合的背景。精通微软办公软件 .良好的写作技能.
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