1.细心处理销售电话达到既定目标
Carefully
plans Sales Calls into defined objectives.
2.协助开展广泛的竞争者调查,保持对酒店产品的良好认知
Assists
to conduct extensive competitor research and maintains excellent Product
Knowledge of the Hotel.
3.通过电话销售、对客合同和书面交流,保证酒店的广泛认知度
Ensures
a high level of exposure for Hotel through direct sales solicitation via
telephone, contracts and written communications.
4.开展专业的日常电话销售活动、吸引新客户
Professionally
conducts routine telemarketing activities to identify new accounts.
5.确保电话销售活动使用了专业的凯悦咨询式销售原则和销售锦囊策略
Ensures
professional Sales Calls using Hyatt’s Consultative Selling principles and
SMART Selling philosophies.
6.保持对酒店设施、特色和服务的详细认知
Maintains
a detailed knowledge of hotel facilities, features and services.
7.系统地、有效地对被指派的分区中指定的客户进行分析并且将发现和商业机会对销售经理、销售副总监进行报告
Systematically
and efficiently calls on allocated Accounts within assigned sector and reports
findings and opportunities to the Sales Manager/ Associate Director of Sales.
8.跟进销售,确认新的销售机会
Follows
up sales leads to identify prospect.
9.达到月度、年度个人目标和本分区的房间天数产出与销售额
Achieves
the monthly and annual personal target and the segment target room night
production and room revenue.
10.准备并确保所有的宴会会议订单及时传送给相关部门
Prepares
and ensures all Events Orders are distributed to concerned department on a
timely manner.
11.协助销售经理,跟进其缺席时所有的事务
Assists
the Sales Managers to follow up on all matters in the absence of the Sales
Manager.
12.协助销售人员,跟进其缺席时所有事务
Assists
Sales Buddy to follow-up on all matters in the absence of Sales Buddy.
13.确保本部门总是可以开展应当的对客服务,根据部门运营手册进行标准严格、长期有效、礼貌待人的服务
Ensures
services provided by the department are always available and carried out
according to defined standards with the utmost efficiency, consistency and
courtesy as detailed in the Department Operation Manual.
其他要求
- 国际联号工作经验:优先
- 语言要求:英语-良好
- 计算机能力:熟练
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