销售助理 Sales Coordinator

1.确保所有指定客人账户信息被定期在记录中和在电子数据库系统中更新
Ensuresthat the relevant information of all allocated Accounts is being updatedregularly in the record or electronic database system.
2.在助理销售总监/销售经理/销售主任不在办公室期间应答所有电话和咨询，保证精确并及时地接收并向相关经理传达信息及口讯。
In theabsence of the Associate Director of Sales/ Sales Manager/ Sales Executive,responds to all telephone calls or inquiries, ensures information/ messages areaccurately received and relayed to the managers concern in a timely manner.
3.根据要求跟进销售经理/主任要求或指派的销售机会或任务
Followsup sales leads whenever required or assigned by the Sales Managers/ Executives.
4.及时准备、编辑和分发周度/月度报告
Prepares,compiles and distributes the weekly/ monthly reports in a timely manner.
5.集会和活动等原始记录要正确保存
Ensuresthe activities/ events log book is being accurately maintained.
6.协助编辑市场调查和竞争者研究报告
Assistsin the compilation of Market Surveys and Competitor Researches report.
7.协助向索取酒店信息的客人分发相关材料
Assistsin the distributions of relevant hotel information to clients when required.
8.协助/参加突击销售活动
Assists/participates in sales blitz.
9.与确定的客人保持良好联系，在必要时尽可能提供帮助
Maintainsgood relationship with the established clientele and provides all necessaryassistance when required.
10.与相关运营部门紧密合作确保满足客人需求和期望
Liaisesand works closely with the related operation departments ensuring guests needsand expectation are being met.
11.准备并保证客人预订的所有集会和活动被及时分派到相关部门。
Preparesand ensures all Events Orders are distributed to concerned department on atimely manner.
12.在销售经理/主任不在办公室时协助跟进所有事务
Assiststhe Sales Manager/ Executives to follow up on all matters in the absence of theSales Manager/ Executives.
13.在职时确保总是向外界传达专业并且适当的形象
Ensuresthat a professional and appropriate image is projected at all times while onduty.
14.保证进行专业电话销售时使用凯悦咨询型销售原则和凯悦销售锦囊
Ensuresprofessional Telemarketing using Hyatt’s Consultative Selling principles andSMART Selling philosophies.
15.确保根据确定标准高效、一致并礼貌地完成为客人提供的服务，详情请见部门运营手册
Ensuresservices provided are always carried out according to defined standards withthe utmost efficiency, consistency and courtesy as detailed in the DepartmentOperation Manual.
16.拥有对酒店设施、特色和服务的详尽知识
Maintainsa detailed knowledge of hotel facilities, features and services.
17.在销售人员不在时协助销售人员跟进所有事宜
AssistsSales Buddy to follow-up on all matters in the absence of Sales Buddy.
18.进行广泛的竞争者调查、保持对酒店产品的详尽了解
Conductsextensive competitor researches and maintains excellent Product Knowledge ofthe hotel.