The Business Development Manager will be responsible for managing an account portfolio with the aim to generate and maximise hotel revenue and market share. Key to this role is building relationships and developing networks within the accounts assigned by the Sales Research Team in order to increase revenue and conversion. Where applicable, this role will also involve the management and coaching of a team of Business Development Executives and Business Development Coordinators.
Validate of the potential of assigned accounts and create account plans as per the IHG hotels Business Development standard operating procedures.Develop the assigned account portfolio to meet set goals and maximise profitability.Gather information on current and prospective clients / contacts to generate incremental business.Maintain effective control of sales expenses.
Network within one’s portfolio of accounts to build relationships with key decision makers and other relevant staff.Conduct client meetings as well as planning and coordinating site introduction tours and inspectionsHandle and manage clients’ queries or issues .Be proactive and responsible for the follow up of new sales leads to enhance guest experience.
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