General Manager总经理

岗位描述
The General Manager isresponsible for the overall performance of the hotel and is accountable to theowner company, providing strategic planning and overall objectives related tooperations and the hotel, ensuring that the business has the right focus todeliver the right level of profitability.
总经理负责酒店的整体表现，对业主公司负责，提供与运营和酒店相关的战略策划及总体目标，确保业务有正确的重点，以提供适当的盈利水平。
As a key strategic business leader for thehotel, responsible for all aspects of the hotel's operations, including guestand staff satisfaction, human resources, financial performance, sales andrevenue generation, And provide owners with a return on investment.
作为酒店的主要战略业务领导者，负责酒店运营的各个方面，包括客人和员工满意度、人力资源、财务绩效、销售和创收，并为业主提供投资回报。
Duringthe preparation for the opening开业筹备期间：
1.Asper owner's instructions. The General Manager will work closely with the hotelmanagement company to participate in the project preparation and design, supervisethe procurement of hotel supplies and items and equipment, and establish andensure that our vision and brand standards are met.
按照业主指示，总经理将与酒店管理公司密切合作，参与项目筹建设计，监督酒店物资及物品和设备的采购，建立和确保我们的愿景和品牌标准得到满足。
2.Cooperate withrelevant hotel management companies and relevant departments of internationalgroups, fully intervene, put forward professional opinions, and follow up theimplementation.
与相关酒店管理公司、国际集团相关部门合作，充分介入，提出专业的意见，并跟踪执行。
3. Fully cooperate withthe company's development department and project department, involved in thenew hotel planning, architectural and conceptual design, mechanical andelectrical, construction, interior decoration and other work.
与公司发展部门、项目部充分配合，介入新酒店规划、建筑和概念设计、机电、建造、内部装修等工作。
4. Formulate long-termand short-term business plans and strategies to ensure the profitability anddevelopment direction of the hotel, determine the hotel operating model andtarget customer groups according to the market demand and the actual situationof the hotel, and ensure the maximum profit purpose.
制定长期和短期的业务计划和策略，确保酒店的盈利能力和发展方向，根据市场需求和酒店的实际情况来确定酒店运营模式和目标客户群体，保证最大化利润目的。
5.Establish and managedepartmental team members, create a good working atmosphere and culture, andpromote the development and growth of employees.
建立和管理部门团队成员，营造良好的向上的工作氛围和文化，促进员工的发展和成长。
6.Cooperate with thepreliminary work of the project department to collect and organize the hotelbrand culture and create a suitable positioning style for the hotel.
配合项目部前期工作，对酒店品牌文化搜集整理、打造适合酒店的定位风格
7.Accelerate the progress of hotel renovation, start the hotel as soon aspossible, Preparations for the opening ceremony, and develop strategies tomaximum revenue.
加快酒店装修改造进度，尽快启动酒店，对开业仪式的筹备，并制定策略以实现收入最大化。
Hoteloperating period酒店运营期间
1.The General Managerwill be involved in hotel and ensuring that operations run efficiently inaddition to maximizing both customer satisfaction and hotel.
总经理将参与酒店的工作，确保酒店的运营效率，最大限度地提高客户满意度和酒店满意度。
2.As a team, he / shewill build and maintain a good public image for the hotel and achieve an'esprit de corps' amongst team members. Foster creativity and innovation withinthe team.
作为一个团队，他/她将为酒店建立和维护良好的公众形象，并在团队成员中实现“团队精神”。在团队中培养创造力和创新精神。
3.Lead the hotel toachieve the key performance indicators, including but not limited to manageongoing profitability of your hotel, ensuring earnings and revenue, team memberand guest satisfaction targets are met and exceeded.
领导酒店实现关键绩效指标，包括但不限于管理酒店的持续盈利能力，确保收入、团队成员和客人满意目标的实现和超越。
4.Make annual /quarterly / monthly budget, forecast and work plan, implementing them effectively.
制定年度/季度/月度预算、预测和工作计划，并有效执行。
5.Ensure all decisionsare made in the best interest of the hotels and Owner.
确保所有决定都符合酒店和业主的最大利益。
6.Deliver achievablehotel budgets and set other short- and long- term strategic goals for theproperty.
提供可实现的酒店预算，并为酒店设定其他短期和长期战略目标。
7.Analyze businessinformation, actively respond to constantly changing market conditions, ensurethat the hotel operates under budget guidance, and achieve profit margintargets.
分析商业信息，积极应对不断变化的市场状况，确保酒店在预算指导下运营，实现利润率目标。
8. Manage and developthe Hotel Executive team to ensure career progression and effective successionplanning within hotel.
管理和发展酒店行政团队，确保职业发展和有效的继任计划。
9.Maintain goodcommunication with the owner company periodically to ensure that it is aware ofthe hotel's operating conditions and it is satisfied with the hotel'soperation.
定期与业主公司保持良好的沟通，以确保其了解酒店的经营状况，并对酒店的经营感到满意。
任职资格
1. Luxury hotelbackground and working experience in Marriott Group, project constructionexperience is preferred;
具备奢华酒店背景及万豪集团工作经验，有项目建设筹建经验的优先；
2.Superb financial andcommercial acumen is a must as setting the annual budget and then delivering onthe targets of the property is a major responsibility
必须具备出色的财务和商业头脑，因为制定年度预算并实现物业目标是一项主要责任。
3.Strong operationalbackground with a hands-on attitude to daily operations and exceeding guest’sexpectations as a key focus.
强大的运营背景，对日常运营有亲力亲为的态度，并以超越客人的期望为重点。
4. A deep understandingof promotions and marketing as well as managing and leading the salesinitiatives.
对促销和市场营销有深刻的理解，并管理和领导销售活动。
5. Ability to manage thehotel’s finances through the planning and controlling of revenue streams, cashflow and property expenses.
能够通过计划和控制收入流、现金流和物业费用来管理酒店的财务。
6. To ensure that theoperational and service skills of the employees of the hotel are beingconstantly improved through well planned Training systems.
通过精心策划的培训体系，确保酒店员工的操作和服务技能不断得到提高。
7. Resourceful, creativeand maintain flexibility.
足智多谋，有创造力并保持灵活性。
8.High sense ofresponsibility, professional dedication, and integrity attitude. Possessforward thinking, creativity, and innovative abilities.
高度的责任心、敬业精神及诚信态度，具有前瞻性思维，有创造力和创新能力。
9.Strong adaptability,communication, planning, decision-making, and comprehensive judgment abilities.
有较强的适应、沟通、计划、决策和综合判断能力。