值班经理Duty Manager

1.能有效的用英语沟通交流。
Able to read, write, speak and understand English to communicate effectively with guests and employees.
2.能够有效地与内部和外部客户打交道，其中一些客户需要高度的耐心、机智和外交手腕来化解愤怒、收集和分析准确信息并解决冲突。
Able to effectively deal with internal and external customers, some of whom will require high levels of patience, tact and diplomacy to defuse anger, collect and analyze accurate information and resolve conflicts.
3.以较强的人际交往能力提高客人满意度。
Strong interpersonal skills to provide overall guest satisfaction.
4.优越的数据理解性，能对日常营运的数据给予合理恰当的解释。
Excellent mathematical comprehension to understand and interpret numbers as they apply to operations in hotels.
5.组织管理与督导技能。
Thorough organization and supervisory skills.
6.能在强压下胜任工作。
Able to work under pressure and deal with stressful situations during busy periods.