餐厅主管Outlet Supervisor

Primary Responsibilities主要职责：
·Directs and controls all subordinate staff to ensure that all day to day operational matters are handled on time and guest expectations are met.
·Provides guidance and assistance to the outlet employees helping them in the execution of their duties and responsibilities.
·Oversees the service standards in the outlet ensuring that they conform to the requisite standards and meet or exceed customer expectations.
·Liases with the kitchen, stewarding, bars, housekeeping and engineering to ensure that the operation runs smoothly in areas of joint responsibility.
·Assists in the planning and execution of promotional activities as directed.
·Maximizes revenue in the outlet by implementing upselling procedures.
·Assists in monitoring and controlling the financial performance of the outlet controlling costs and expenses.
·Assists in monitoring and controlling the hotel’s OE inventory and participates in inventory taking.
·指导并监督下属员工确保日常运营并达到客人期望值。
·为下属员工提供指引并辅助他们履行应完成的任务及责任。
·执行对服务流程标准的监督以保证员工符合规定的标准同时达到或超越客人的期望。
·与厨房，管事部，酒吧，客房部及工程部等相关部门协调以确保每日运营顺利进行。
·按要求辅助上级计划与执行食品的促销活动。
·通过实践产品推销技巧实现利润最大化。
·在成本与花销的控制等财务事项中发挥监督与控制的作用。
·监督及管理酒店的盘点并积极参与盘点的具体工作。
Knowledge and Experience知识和经验：
·Good computer skills and management ability.
·2 years supervisory experience in related working experience
·Can complete each work task designated in the above Job Description independently with good communication & coordination capability
·Work earnestly, responsibly and carefully
·良好的电脑技能及管理能力
·2年以上相关工作经验
·能独立完成上述工作职责规定的各项任务，并具有良好的沟通及协调能力。
·责任心强，工作认真细致