Outlet Attendant 餐厅服务员

Job Purpose 职位描述
To ensure guest satisfaction by providing excellent food and beverage service, in a friendly, competent and professional manner, maximizing guest’s experience. Promoting a fun work environment and being a team player.
无论在餐厅或是酒吧为客人提供五星级的殷勤好客餐饮服务，最大限度的令客人满意。每位人才都会通过一线水准的服务，娴熟的专业水准为客人提供出色的餐饮服务，确保客人满意。营造健康的工作环境并融入其中。
Primary Responsibilities 主要职责
· Attends to guest complaints, requests or inquiries regarding beverage and services.
关注客人关于饮料和服务的投诉，请求或询问。
· Maintains proper records of Sales, guest complaints, solutions and all concerns pertaining to personnel or equipment in appropriate logbooks, discusses the same with the Manager.
保留合理的销售记录，在合适的记录本上记录客人投诉、解决办法及所涉及人员或设备，并与经理讨论。
Knowledge and Experience 知识和经验
· Must be well-presented and professionally groomed at all times
始终保持良好和专业的形象
· Attention to detail and strong interpersonal skills to deal with diverse talent
注重细节，良好的人际交往能力，能够和不同的人才相处