Outlet Supervisor 餐厅主管

Job Purpose 职位描述
目前空缺西餐厅主管及宴会厅主管
Be responsible for managing Restaurant/bar to deliver an excellent guest service while training talent and working within budgeted guidelines.
负责管理餐厅，为客人提供优质的对客服务，培训人才并在既定指导方针下开展工作。
Primary Responsibilities 主要职责
· Responsible for guest satisfaction and serving food and beverages.
负责客人满意度和餐饮服务。
· Monitors and supervises flow of service at the assigned task.
监管和监督分配的任务的服务流程。
· Briefs personnel on preparations, service and content of menu items.
指导人员做好准备、服务和理解菜单的内容。
· Performs duties common to all waiters and other duties as may be assigned.
为所有服务员展示职责工作，如有安排，展示执行其他工作。
· Reports records of Sales, guest complaints, solutions and all concerns pertaining to personnel or equipment to Superiors.
向上级报告的销售记录，客人投拆、解决办法及所涉及的人员或设备。
Knowledge and Experience 知识和经验
· Must be well-presented and professionally groomed at all times
始终保持良好和专业的形象
· Excellent leader and trainer with solid motivational and teamwork skills
优秀的领导者和培训师，具备良好的激励和团队合作能力
· Attention to detail and strong interpersonal skills to deal with diverse talent
注重细节，良好的人际交往能力，能够和不同的人才相处