总机预订主管

遵循当地政策和酒店程序，监督和指导总机预订部在各个方面达到尽可能高的客人满意度。
Tofollow the local policies and hotel SOP, monitor and guide the GSC &Reservations employees to achieve high level guest satisfaction in all aspects.
拥有完善的专业知识，管理和监督当班员工完成所有任务。
To possesscomprehensive professional knowledge, manage and monitor the employees on dutyto complete all the tasks.
完善工作计划并制定实施目标，定期比较实际成果与目标，采取必要的纠正措施，并执行相关职责的特殊项目的分配，能够胜任多项任务并有出色的跟进技能。
Toimprove work plans and set implementation goals, compare actual results withthe goals on regularly, take necessary corrective measures, and assign specialprojects related to responsibilities, handle multiple tasks and possess excellentfollow-up skills.
协助定期监控已确认的团队用房量和未来的散客预订，以确保准确的住房率预测和更好的收入管理。
Toassist to monitor regularly on the confirmed group rooms inventory and advanceFIT bookings to ensure accurate occupancy forecast and better revenue management.
确保所有预订准确及时录入系统，以保证数据的完整与销售客户产量统计的准确。
Toensure all reservations are properly made to ensure data integrity and accuracyof production tracking of Sales accounts.