客房主理 Housekeeping Host

保持穿着、卫生、制服和仪容有特定的标准和纪律要求。
•TURNS IN ALL LOST AND FOUND ITEMS.
上交所有拾到的遗失物品。
•TO ENSURE GUEST REQUESTS ARE MET AND COMPANY POLICIES AND STANDARD PROCEDURES ARE IMPLEMENTED AND MAINTAINED.
在保证公司制度和标准是执行和维护的前提下，尽量满足客人的需要。
•ASSIST IN THE COUNTING AND STORING OF LAUNDERED LINEN AND UNIFORMS IN STOCK SIZES RECEIVED FROM THE LAUNDRY.
协助按储藏类别和尺寸对洗衣房收回的布草和制服清点、分类与储藏。
•SPOT CHECKS ALL LINEN FOR WASHING QUALITY, STAINS AND DAMAGES. RETURNS ANY STAINED LINEN TO LAUNDRY FOR REWASH AND ANY DAMAGED LINEN TO SEAMSTRESS FOR REPAIRS.
检查所有布草清洗质量，有无损坏或污染，把有污渍的拿到洗衣房重洗，有损坏的拿给裁缝修复。
•REPORTS ANY, MISSING ITEMS, DISCREPANCIES, HEALTH OR SAFETY HAZARD TO LINEN / UNIFORM SUPERVISOR.
对任何丢失的物品、异常情况，和对人身健康或安全有威胁的状况发生要汇报给布草 /制服房主管。
•DISTRIBUTES LINEN TO MAID STATIONS ACCORDING TO ARTYZEN STANDARDS.
根据雅辰酒店标准分配布草给楼层服务间。
•SORTS AND COUNTS LINEN AND UNIFORMS ACCORDING TO ARTYZEN STANDARDS.
根据雅辰酒店标准整理、清点布草和制服。
•PROVIDES ALL POSSIBLE ASSISTANCE AND OUTSTANDING SERVICE TO GUESTS.
尽可能给客人提供最好的帮助与服务。
•TO ASSIST IN CONTROLLING EXPENSES WITHOUT REDUCING QUALITY OR SERVICE AND TO GIVE SUGGESTIONS ON HOW TO REDUCE EXPENSES.
在不降低服务质量的前提下，协助控制费用，并可以就如何降低费用提出建议。
•TO ENSURE GOOD INTERDEPARTMENTAL COMMUNICATION, NETWORK AND TEAMWORK.
保证与酒店其他部门保持良好的沟通、交流与团队合作精神。
•TO ATTEND DAILY COMMUNICATION MEETINGS AND WEEKLY HOUSEKEEPING MEETINGS.
参加每天的例行早会和每星期的客房部会议。
•TO ACT AND FOLLOW UP ON ALL DECISIONS, DEPARTMENTAL MEETINGS, PROGRAMS AND SCHEDULES DECIDED BY THE ASSISTANT HOUSEKEEPER.
执行客房部副经理所作的有关计划等工作安排。
•MAINTAINS OPEN CHANNELS OF COMMUNICATION WITH THE ASSISTANT HOUSEKEEPER ON ALL MATTERS AFFECTING LINEN AND UNIFORMS.
积极配合客房部副经理做好关于布草与制服方面的工作。
•INSPECTS LAUNDRY, MAIDSTATIONS, ROOM ATTENDANT TROLLEYS, LINEN STOREROOM AND FOOD AND BEVERAGE OUTLETS ON A REGULARLY BASIS TO ENSURE THAT ALL LINEN AND UNIFORMS ARE PROPERLY STORED AND PAR STOCKS ARE MAINTAINED ACCORD TO ARTYZEN STANDARD.
检查洗衣房、工作服务间、客房服务员手推车、布草储藏室的布草基本荐量，保证所有制服和布草的正确存放标准与存量是符合雅辰酒店标准的。
•ENSURES THAT ALL DAMAGED OR STAINED LINEN AND UNIFORMS ARE REPAIRED OR SENT BACK TO LAUNDRY FOR REWASH.
确保破损或被污染的布草和制服及时修补或退回洗衣房重洗。
•RESPONSIBLE FOR ALL PAR STOCK LEVELS FOR LINEN AND UNIFORMS IN THE LINEN ROOM, STOREROOM AND REPORTS SHORTAGES OF SUCH ITEMS TO THE ASSISTANT HOUSEKEEPER AND EXECUTIVE HOUSEKEEPER.
负责控制好布草房、储藏室的制服和布巾的备用标准，如发现布巾短缺，把情况及时汇报给客房部副经理和经理。
•RESPONSIBLE FOR DAILY ISSUES OF ALL FOOD AND BEVERAGE / HOUSEKEEPING LINEN AND UNIFORMS ACCORDING TO STANDARD PROCEDURES AND REPORTS DISCREPANCIES ON PAR STOCKS TO ASSISTANT HOUSEKEEPER.
根据标准程序负责每天酒店的制服与客房布草管理，有差异时汇报给副经理。
•SPOT CHECKS DAILY, LINEN AND UNIFORMS THAT STANDARDS ARE MAINTAINED.
每天检查布草和制服，确保它们的状况和卫生是符合标准的。
•RESPONSIBLE FOR MONTHLY INVENTORY OF ALL LINEN.
负责所有布草每月的盘点。
•ENSURES GOOD INTERDEPARTMENTAL COMMUNICATION, NETWORK AND TEAMWORK.
其他部门保持良好的沟通、交流与团队合作精神。
•ATTENDS ALL MEETINGS AND TRAINING'S AS REQUIRED.
按要求参加会议和培训。
•ACTS ON ALL DECISIONS, DEPARTMENTAL MEETINGS, PROGRAMS AND SCHEDULES DECIDED BY THE ASSISTANT
EXECUTIVE HOUSEKEEPER AND LINEN / UNIFORM SUPERVISOR.
执行客房部副经理和布草 /制服主管所作的计划和工作安排。
•HANDLES OTHER DUTIES AND PROJECTS AS ASSIGNED.
按照部门安排完成其它工作。
•FILLS IN FOR OTHER NON-SUPERVISORY PERSONNEL AS REQUIRED.
当别的职位有协助需求时，要及时给予支持。
•PERFORMS EVENING AND NIGHT DUTY AS REQUIRED.
按部门排班出勤中班或夜班。
•TO ASSIST IN CONTROLLING EXPENSES WITHOUT REDUCING QUALITY OR SERVICE AND TO GIVE SUGGESTIONS ON HOW TO REDUCE EXPENSES.
在不降低服务质量的前提下，协助控制费用，并可以就如何降低费用提出建议。
•TO PREPARE A MONTHLY REPORT WITHIN THE ASSIGNED AREA, PLANNING AND ASSESSING IMPROVEMENTS IN STANDARDS, GOALS, AND COSTS.
准备工作区域的每月报告，计划和评定标准、目标和耗费的改善情况。
•CONTROLS AND ANALYSES WITHIN THE ASSIGNED AREA, ON AN ON-GOING BASIS, DEPARTMENTAL COSTS.
不断的从最基础的耗费中控制和分析部门区域的耗费情况。
•TO KEEP ACCURATE RECORDS OF ALL LINEN AND UNIFORM INVENTORIES AND DISCARDED.
对所有布草和制服的更新及报废做详细的记录。
TAILOR
裁缝
•DISTRIBUTE CLEAN UNIFORMS TO EMPLOYEES AS ACCORDING TO COMPANY SPECIFICATIONS.
根据公司规格向酒店人员分发干净的制服。
•ENSURE SAFETY, CLEANLINESS AND ORGANIZATION OF THE UNIFORMS AND THE UNIFORM ROOM.
确保工服和工服室的安全，清洁和整齐。
•RECORD ASSIGNED AND UNASSIGNED UNIFORMS WHEN THEY ARE DISTRIBUTED, RETURNED, OR CLEANED.
记录已分配和未分配的工服，的分配明细，退回或清洁。
•INSPECT UNIFORMS FOR DAMAGE AND REMOVE SUBSTANDARD UNIFORMS FROM CIRCULATION AND ISSUE REPLACEMENTS.
检查工服的损坏，并从流通中清除不合格的制服并负责更换工作。
•COMPLETE INVENTORY AND AUDIT OF UNIFORMS AND LINENS ON A MONTHLY BASIS AND RAISE DISCREPANCIES TO THE MANAGER.
每月完成对工服和布草的库存和审核，并向经理报告差异。
•OPERATE AND MONITOR WASHING, DRY CLEANING, AND DRYING MACHINERY, INCLUDING ADDING CHEMICALS AND CLEANING MECHINE.
操作和监控洗涤，干洗和干燥机械，包括添加化学药剂和清洁机器设备。
•IDENTIFY STAINED OR DAMAGED ITEMS AND DETERMINE STATUS FOR REPAIR, SPOT TREATMENT, REWASH, OR DISCARD.
识别染色或损坏的物品，并根据情况决定修理、现场处理、回洗或丢弃。
•COMPLETE DAILY, WEEKLY AND MONTHLY CHECKLISTS.
完成的每日，每周和每月检查清单。
•MAINTAINS APPROPRIATE STANDARDS AND DISCIPLINE FOR DRESS, HYGIENE, UNIFORM AND APPEARANCE.
对服务员的仪容仪表、卫生、制服等要有特定的标准。
•TURNS IN ALL LOST AND FOUND ITEMS.
制服里发现的失物都要归还给失主。
•TO ENSURE GUEST REQUESTS ARE MET AND COMPANY POLICIES AND STANDARD PROCEDURES ARE IMPLEMENTED AND MAINTAINED.
在保证公司制度和标准的前提下，尽量满足客人的需要。
•CARRIES OUT ALL REPAIRS OR ALTERATIONS ON GUEST CLOTH, UNIFORMS AND HOTEL LINEN.
完成所有客人衣服、员工制服和酒店布草的修补与改动工作。
•REPAIRS ANY DAMAGED SOFT FURNISHING, ANY ITEMS WHICH CANNOT BE REPAIRED TO BE REPORTED TO LINEN /
UNIFORM SUPERVISOR.
修补软陈设，对一些不能修的汇报给布草 /制服主管。
•PREPARES REQUISITION FOR COTTONS, BUTTONS, ZIPS AND OTHER ITEMS REQUIRED FOR ALL REPAIR WORK.
准备申请书关于棉制品、扣子、拉链及其它所有修补工作
•ENSURES SEWING AND OVERLOCK MACHINES ARE MAINTAINED AND CLEANED.
确保缝纫机和锁边机是被维护和干净的。
•REPORTS ANY LINEN OR UNIFORMS WHICH NEED TO BE DISCARDED TO LINEN / UNIFORM SUPERVISOR.
对必需丢弃的布草 /制服要报告给布草 /制服主管。
•REPORTS ANY, MISSING ITEMS, DISCREPANCIES, HEALTH OR SAFETY HAZARD TO LINEN / UNIFORM SUPERVISOR.
对任何丢失的物品、异常的情况，和对人身健康或安全有威胁的状况发生要汇报给布草 /制服房主管。
•ASSISTS IN ISSUING UNIFORMS AND LINEN AS REQUESTED.
按要求协助分发制服和布草。
•PROVIDES ALL POSSIBLE ASSISTANCE AND OUTSTANDING SERVICE TO GUESTS.
尽最大可能给客人提供优质服务。