学习及发展经理

· Develop L&D policies as required.
根据要求制定学习与发展政策。
· Develop Job Descriptions of training team.
制定培训团队的职位说明。
· Develop and monitor annual and monthly training budget.
制定并监控年度及月度培训预算。
· Conduct needs analysis with department managers to assess specific learning needs.
与部门经理合作进行需求分析，确定学习需求。
· Conduct training programs such as Orientation, English training, customer service programs, supervisory and management skills programs, and other components of the LHI Learning & Development Framework as necessary.
根据需要开展各项培训课程，如入职培训、英语培训、客户服务培训、管理技能培训及朗廷酒店集团学习与发展框架中的其他培训项目。
· Coordinate training programs with external consultants such as beauty make-up class, grooming class, fire safety training, first aid class, hygiene class, etc.
与外方顾问协调化妆、仪容仪表、防火安全、急救、卫生等培训项目。
· Evaluate training effectiveness by conducting training audits and produce audit reports for management review.
通过审核评估培训效果，制作审核报告交管理层审阅。
· Develop Departmental Trainers System by conducting Train-the-trainer program, monthly training plan and report system, etc.
通过培训员培训、月度培训计划和报告系统等发展部门培训员系统。
· Conduct monthly departmental trainer meeting.
组织每月部门培训员会议。
· Sit-in departmental training sessions and give feedback to departmental trainers.
旁听部门培训并向部门培训员提供反馈。
· Develop and monitor Best Trainer Award system.
发展和监控最佳培训员奖励系统。
· Monitor and oversee all departmental learning programs including, Departmental Orientation, FLHSS (Fire Life Health Safe Security), etc
监督和管理所有部门学习项目，包括部门入职、防火、生命健康、安保培训等。
· Develop and present Annual and Monthly Training Plan and Calendar.
制定出台年度和月度培训计划和日程安排。
· Recruit and monitor student trainees and management trainees according to annual plan.
根据年度计划招聘并监督学校实习生及管理实习生。
· Conduct monthly trainee meeting.
组织每月实习生会议。
· Monitor and control training resources.
监管培训资源。
· Track, input and maintain all individual colleague learning & development records within HRMIS System.
在人力资源管理信息系统内跟踪、录入及管理所有员工的学习与发展记录。
· Maintenance of attendance records and other documentation related to the Learning & Development efforts.
维护与学习和发展活动有关的考勤记录和其他文件。
· Maintain creative training notice boards.
管理培训告示板，保证其内容新颖。
· Observe and appraise colleague performance during sessions, providing feedback to management which would facilitate improvements in accordance to LHI standards with regard to product and performance.
评估员工在各阶段的表现并向管理层反馈，以促进产品和绩效按朗廷酒店集团的标准不断得以提高和完善。
· Support all efforts to enliven our Company’s Mission, Guiding Principles and Legendary Quality Experiences throughout the hotel leading by example and serving as a role model.
支持酒店内一切以实例和楷模活化公司远景、指导方针及传奇优质体验的尝试
· Ensure security and confidentiality of all information throughout the hotel.
保证酒店所有信息机密安全。
· Plan and conduct meetings with EXCO members, department managers, departmental trainers and rest of colleagues to review performance trends, develop action plans and give recognition.
组织会议，与行政委员会委员、部门经理、部门培训员及其他员工研究业绩走向、制定行动方案并给予肯定。
·Perform any duties as assigned by the management deemed necessary.
执行任何管理层委托的工作。