客房服务员 Room Attendant

职位描述 Job description
1.Make sure guest room, guest corridor and working area are clean, tidy and provide efficient and accurate service to guest.
确保客房，客用走廊和工作区域的干净整洁，为客人提供高效准确的服务。
2.Reports of lost and found items to HSKP office immediately.
所有客人失物应立即交至客房部办公室。
3.Ensures proper usage of chemicals and equipment.
确保化学品和设备的正确使用。
4.Report any irregular matter on floor to ensure safety and security are provided to guest, employee and hotel.
报告楼层内任何特殊事件，确保客人和酒店员工的安全。
5.Responsible to keep all equipment, machinery, working station, working trolley clean and tidy to ensure hygiene standard is maintained.
确保所有清洁设备，工作间，工作车的干净整洁并保证卫生达到标。
6.Provide room cleaning service and turn down service to assigned guest rooms to ensure service is completed according to hotel standard and guest requirement.
提供房间清洁服务和开夜床服务，确保按照酒店的标准和要求完成服务。
7.Set up furniture and replenish room amenities to ensure room set up is met with hotel standard.
整理家具，补充房间日用品，确保房间清洁和物品摆放达到酒店标准。
8.Check checked-out rooms, report & replenish mini bar items and quantity to ensure Policy & Procedure are followed.
检查退房，报告和补充迷你吧物品，确保按照酒店的标准进行操作。
9.Report to Floor Supervisor/Secretary of any mechanical problems to ensure all machine lighting, pumping, fixture and furniture are kept in good condition within guest rooms and working area.
向楼层主管/秘书报告所有机械故障，确保客房内和工作区域所有设备正常运作。
任职要求 Qualification
1.Same relevant experience is preferred but not required.
有相关工作经验者优先考虑，但不强硬要求。
2.Possess good common sense and communication skills, speak fluent Mandarin and basic English.
良好的沟通技巧，普通话流利，懂基础英语。