副礼宾司

Supervises,trains, schedules and evaluates Concierge/Bellman staffs to ensure that allprocedures are performed to the hotel's standards. Performs the dailyresponsibilities of these positions and assists where necessary to ensureoptimum service to guests/visitors. Also provides friendly, efficient andprofessional service through all of the departments, as a visible symbol of thehotel lobby, act according to the objectives, performance, Group LeadingQuality Assurance (LQA) Standards and quality standards established by RosewoodGuangzhou.
对礼宾员和行李员工作进行监督，培训，安排和评估，以确保所有程序均符合酒店标准。履行以上职位的日常职责，并在必要时协助确保为客人/访客提供最佳服务。此外，需要向所有部门都提供友好，高效和专业的服务，作为酒店大堂的明显标志，要根据目标，业绩，集团领导质量保证（LQA）标准和广州新世界酒店建立的质量标准执行。