宾客服务中心主管 Guest Service Center Supervisor

1.Manage the associates,
responsible for the daily organization of the team.
管理本班员工，负责班组的日常组织工作。
2.Verify that all wake-up
calls have been recorded and implemented.
确认所有的叫早电话已经被记录并且落实。
3.Effective management of
local and long distance telephone facilities and the courtesy and standard of
telephone handling by operators to ensure effective total service.
有效的管理本市和长途电话设备 以及接线员处理电话的礼貌及标准，确保有效的服务。
4.Manage guest message and
paging service to ensure the effective operation of message transfer service.
管理对客留言和传呼服务，确保留言转接服务的有效运转。
5.Be familiar with all extension
numbers and hotel operation information.
熟悉酒店所有的分机号码、酒店运营相关信息。
6.Update various inquiry
information.
更新各种问询资料。
岗位要求
1.College or above.
大专（含）以上学历优先考虑。
2.More than 1year working experience in the
same position is preferred.
1年以上同岗位工作经验优先考虑。
3.Ability of English communication.
具备良好的英文听说读写能力。
4.Good Communication skills.
良好的谈吐及沟通技巧。
5.Pleasantly personality, persistent.
性格开朗，具有较强的工作责任心。
6.Must be well-presented and professionally
groomed at all times.
始终保持良好和专业的形象。