餐厅主管 Outlet Supervisor - ADD

1.Directs and controls all subordinate associatesto ensure that all day to day operational matters are handled on time and guestepectations are met.
指导并监督下属员工确保日常运营并达到客人期望值。
2.Provides guidance and assistance to theoutlet associates helping them in the execution of their duties andresponsibilities.
为下属员工提供指引并辅助他们履行应完成的任务及责任。
3.Oversees the service standards in theoutlet ensuring that they conform to the requisite standards and meet or exceedcustomer expectations.
执行对服务流程标准的监督以保证员工符合规定的标准同时达到或超越客人的期望。
4.Liases with the kitchen, stewarding,bars, housekeeping and engineering to ensure that the operation runs smoothlyin areas of joint responsibility.
与厨房，管事部，酒吧，客房部及工程部等相关部门协调以确保每日运营顺利进行。
5.Assists in the planning and execution ofpromotional activities as directed.
按要求辅助上级计划与执行食品的促销活动。
6.Maximizes revenue in the outlet byimplementing upselling procedures.
通过实践产品推销技巧实现利润最大化。
7.Assists in monitoring and controlling thefinancial performance of the outlet controlling costs and expenses.
在成本与花销的控制等财务事项中发挥监督与控制的作用。
8.Assists in monitoring and controlling thehotel’s OE inventory and participates in inventory taking.
监督及管理酒店的盘点并积极参与盘点的具体工作。
岗位要求
1.More than 1 years working experience inthe same position is preferred.
1年以上同岗位工作经验者优先考虑。
2.Familiar with the hotel's customerservice requirements.
熟悉掌握酒店对客服务的要求。
3.Professional and responsible, civilizedbehavior.
有事业心和责任感，行为举止文明礼貌。
4.Good interpersonal,communication and organizational skills.
具备良好的人际关系、沟通和组织能力。