1.Prepare weekly staffing schedules, monitor staff attendance and plan labor to meet with activity in the Hotel so as to maintain cost effectiveness.
准备每周员工排班表,监督员工的出勤和计划员工满足酒店的活动需要,有效利用成本。
2. Maintain an accurate and proper inventory of all stocks, linen etc. to prevent pilferage or losses of any nature 维持库存,布草的准确,避免成本的损失。
3. Ensure cleanliness, proper usage of all equipment and their periodical servicing to ensure efficient working conditions
确保所有设备的清洁,合理使用和使用期间高效的工作状态。
4. Conduct operation meetings and inspection to review, monitor and upgrade performance of the section through dissemination of information, explaining new directions, policies and procedure.
开展运营会议,通过终止信息,解释新制度,政策和程序来监管和升级部门的表现。
5. Assist in the preparation of Capital/Operation budget and to ensure that expenditure is kept within the budget.
协助准备资金/运营预算,确保支出在预算内。
6. Handle or resolve all guest complaints and through close supervision recommend improvement in operation especially in the following aspects of developing better service standard, increasing revenue and reduction of cost.
通过密切监管和提高运营来处理或解决所有客人投诉,特别是在提高服务水平,增强利润减少成本方面。
7. Plan and organize periodically department training for staff in the areas of courtesy, efficiency, grooming Diplomacy and job knowledge (especially for new staff).
计划和组织部门的效率和培养培训。文凭和工作知识(特别是对新员工)。
8. Identify and develop leadership qualities among staff in order to guide them to wards the path of career enrichment.确认和发展员工之间的领导质量,为了更好的引导他们走向丰富职业的道路。
9.Responsible and ready to perform assigned task or any other duties as delegated by Housekeeping Manager.
负责和准备接受为人的任务和别的任何职责,只要是客房部经理要求的。
其他要求
- 国际联号工作经验:优先
- 语言要求:英语-良好
- 计算机能力:熟练
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