销售经理 Sales Manager

岗位职责:
1. Practice the service culture SHINE with Service Essence Training.
对客服务中践行《服务精髓》中SHINE的服务文化要求。
2.Solve the guest complaints with service culture E-Leap within Service Recovery Training.
当客人向我们表达不满情绪时及时担负责任，并践行《服务补救》中的E-LEAP服务文化原则。
3.Personal grooming, hygiene and courtesy are in line with hotel and brand standards.
个人仪容仪表、卫生及礼貌礼节符合酒店和品牌标准。
4.Strictly adhere to service processes and brand standards, and convey the essence of the brand to our
guests to improve guest experience and brand perception.
严格遵守服务流程和品牌标准，向我们的客人传递品牌精髓的信息以提高客人体验感和品牌感知度。
5.Ensure the sales workforce anticipates and responds to all customer needs within 24-hour.
确保销售人员在24小时内预测并响应所有客户的需求。
任职资格:
Good health身体健康
Good communication良好的沟通技能
Pleasant looking五官端正
Positive attitude/role model Initiative态度端正/有以身作则的意识
Innovation Oriented富有创新意识
Customer Service Oriented富有服务意识
Good interpersonal skills良好的与人沟通的能力
Enthusiastic热情
Organized有条理