送餐部主管Room Service Supervisor

JOB RESPONSIBILIES 【岗位职责】
1.检查服务员的仪表仪容，监督送餐部服务员的工作。
Inspect the appearance of the waiters and supervise the work of the waiters in the Room Service Department.
2.安排服务员给宾客送赠品(如果篮、花篮、巧克力等)。
Arrange the waiter to deliver gifts to the guests (such as baskets, flowers, chocolates, etc.).
3.安排服务员收回房间通道及其他区域用过的餐车及餐具，并送往洗碗间。
Arrange the waiter to take back the used dining car and tableware in the room passageway and other areas and send them to the dishwasher.
4.送餐前，检查送餐车、托盘及赠品，确保一切准备就绪，一旦需要，即可送出。
Check the food cart, trays and giveaways before delivery to make sure everything is ready for delivery if needed.
5.控制营业所需的餐具，定期参加盘点。
Control the tableware needed by the business, participate in the regular count.
JOB SPECIFICATION【岗位要求】
1.Be familiar with the knowledge of food and beverage, working specification and quality standard of room service.
熟悉菜肴酒水知识，送餐服务的工作规范及质量标准。
2.Be familiar with the etiquette and etiquette of reception service.
熟知接待服务中的礼节礼仪。
3.Have strong language expression ability, and sales ability.
有较强的语言表达能力，及推销能力。