Reservation supervisor——预定主管

岗位职责:
督导预定处日常工作，编制预定处人员轮值表;
supervise the daily work of the reservation office, prepare the rotation table of the reservation office personnel;
及时编制和更新饭店订房记录，协助前厅部经理定期编制房间出租预测计划;
Prepare and update hotel reservation records timely, and assist the front office manager to prepare room rental forecast plan regularly;
审核所有订房要求，亲自处理需要特别安排排的订房事宜;
review all booking requirements, personally deal with the need for special arrangements for booking;
参与前厅部对外订房业务谈判及签订合同;
Participate in the negotiation and signing of the contract for booking business of the front office;
制定预定处培训计划，并对员工进行培训;
Develop the training plan for reservation office and conduct training for employees;
将客满日期及时通报有关部门;
Timely inform relevant departments of the full date;
与销售联系，协调团队订房时宜。
contact with sales, coordinate the team booking time.