§ 确保执行凯悦温情。
Embraces all Touchesof Hyatt have been implemented.
§ 坚持发扬“群策群力”的精神,以协助和灵活的态度与其他员工密切合作。
Works in a supportiveand flexible manner with other departments, in a spirit of “We work throughTeams”.
§ 根据顾客意见调查结果,确保所有改进措施贯彻执行。
Responds to theresults of the Consumer Audit and ensures that the relevant changes areimplemented.
§ 从保卫部收齐办公室的钥匙。
Collectsthe office key from Security.
§ 协助新办公室的开辟。
Openup the office.
§ 检查钥匙和主管的手机归还情况。
Checkkey box and PHS mobile.
§ 检查打印机内的纸张情况。
Checkpaper in printer.
§ 阅读每日值班记录。
Readlog book.
§ 打印每日预抵客人名单。
Printoutarrivals for the day.
§ 为客房服务员打印每日房间安排。
Printsout the work allocation report for the room attendant in the morning.
§ 准备房卡,工作情况记录单,值班手机。
Preparekey, work sheet, mobile.
§ 在值班记录上记录所有相关讯息。
Allincoming messages are to be recorded in log sheet.
§ 所有讯息须及时跟进。
Messagesgiven must be followed up.
§ 更新白板信息-VIP抵达时间,会议安排,团队信息等。
Updatethe whiteboard – VIP arrivals, events, groups, etc.
§ 检查并核实房间状态报告。
Checksand verifies room status report.
§ 为每日早班客房服务员安排工作。
Assigntask to ‘A’ shift room attendant.
§ 检查布告板信息的更新情况。
Checkthat notice board has been updated.
§ 移除布告板上过期信息,如排班表等。
Removeany out of date items, file rosters (if necc).
§ 保持办公室的干净和整洁。
Ensureoffice is always neat and tidy.
§ 检查出勤记录,并记录考勤异常报告。
Checkmanning against roster and report any discrepancies.
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