1、确保酒店最基本的品牌标准都要被贯彻执行。
Ensuresthat minimum brand standards have been implemented.
2、确保贯彻执行所有凯悦餐饮宝典20条的标准。
Ensuresthat Food and Beverage Fundamental Top 20 are implemented.
3、对于客户调查结果做出回应并落实相应的改善措施。
Respondsto the results of the Consumer Audit and ensures that the relevant changes areimplemented.
4、以支持和灵活的态度与其他经理紧密合作,着眼于整个酒店的成功和酒店客人的满意度。
Worksclosely with other Outlet Managers in a supportive and flexible manner,focusing on the overall success of the hotel and the satisfaction of hotelguests.
5、确保餐饮部员工以支持和灵活的态度和“团队协作”的精神与其他部门合作。
Ensuresthat outlet associates work in a supportive and flexible manner with otherdepartments, in a spirit of “We work through Teams”.
6、对菜单上的所有菜品和饮料有全面的知识和理解,并能推荐菜品和饮料的搭配及促销。
Havea thorough knowledge and understanding of all food and beverage items in themenu and the ability to recommend Food and Beverage combinations and upsellalternatives.
7、确保餐厅的前、后线区域的洁净有序。
Ensuresthat the outlet is kept clean and organised, both at the front as well as theback of house.
8、餐厅经理、副经理不在岗时,就每日的准备、服务和菜单给员工召开班前例会。
Inthe absence of Outlet Manager, Assistant Outlet Manager, conduct dailypre-shift briefings to associates on preparation, service and menu.
9、协助与厨房针对每日营运和质量控制密切沟通。
Assistto liaise with the Kitchen and Beverage Department on daily operations andquality control if appropriate.
10、执行收银员的职能并负责POS收银程序。
Performsthe function of cashier and responsible for POS cashiering procedure.
11、将现金余额和信用卡费用和现金汇款放到前厅部保险箱中。
Balancescash and credit card charges and remittance of cash to Front Office Safe.
12、对于特别宴会或大型活动进行必要的检查。
Makesnecessary checks needed for specific events or functions.
13、作为亲身实践操作的主管人员,应总是留在餐厅区域,尤其是繁忙时段。
Bea hands-on supervisor and be present at all times in the Outlet, especiallyduring busy periods.
14、协助监督对所有运营设备和营业用品的月度盘点。
Assistswith conducting monthly inventory checks on all operating equipment andsupplies.
15、根据顺序,为客人点单并服务。
Take order and serve theguest according to the sequence.
16、销售产品。
Up-sell product.
17、维持营运的供应品和控制损坏量。
Maintain guest suppliesand control the cost.
18、在下班时,确保饮料的存货是正确的。
Ensure beverage stock inthe bar is correct.
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