预订兼总机经理 Reservation & Operator Manager

Monitor the daily operations of the Reservations department and Guest Service department ensure the efficient handling of data, bookings and client feedback.
监控预订部与总机的日常运营，确保有效处理数据、预订和客户反馈。
Control rooms inventory including allocation and reservations to maximize yield.
控制室库存，包括分配和预订，以最大限度地提高产量。
Track sales programs/promotions/advertising and provide feedback as necessary to relevant departments.
跟踪销售计划/促销/广告，并在必要时向相关部门提供反馈。
Monitor front office tracking of guest history data.
监控前台对客人历史数据的跟踪。
Ensure accuracy of guest history and client profiles in the database .
确保数据库中客人历史记录和客户资料的准确性。
Collate, maintain and distribute relevant information and data obtained from both existing sources (consultants, economic forecasters) and external sources.
整理、维护和分发从现有来源和外部来源获得的相关信息和数据。
Complete end of month sales report.
完整的月末销售报告。
Conduct market research and analysis.
进行时长调查和分析。
Report on competitor activity.
报告竞争酒店的预测及变化。