公共区域主管

· Distribute assignments to Public Area Attendants on duty.
· 负责当班公共区域员工的工作安排。
· Inspect the entire public area in sequence.
· 按顺序巡视整个公共区域。
· Ensure proper cleaning and vacuuming is carried out in the restaurant outlets, function rooms, lobbies and restrooms.
· 确保在餐厅出口、多功能厅、大堂和洗手间进行合适的清理。
· Report any damage of carpet or furniture, etc. for immediate repairs and follow up on urgent repairs.
· 要及时汇报地毯和家具的损坏，以便急修及降低损失。
· Check that all equipment is functional, clean and properly stored.
· 及时汇报并跟进急修事宜。
· Check all restrooms frequently to keep up a hygienic standard.
· 检查确保机器状态完好、整洁干净，正常工作及妥善存放。
· Check the backstairs to assure that cleanliness is maintained.
· 检查所有洗手间始终处于高卫生标准。
· Ensure the cleanliness and hygiene of the corresponding areas and adequate staff are assigned to VIP functions.
· 在VIP接待时，按照保证相应区域的清洁卫生，并安排充足的人手。
· Check the backstairs to assure that cleanliness is maintained.
· 检查楼梯确保卫生及清洁。
· Train and supervise employees on the proper use of chemicals.
· 培训监督员工正确使用化学药剂。
· Ensure that flowers and plants are in good condition, acting according to procedures when there are issues and informing the suppliers to change them when needed.
· 负责酒店公共区域的鲜花和植物的状态良好，如需更换，请按照流程
· Ensure that the public area’s storeroom is clean, chemicals and tools are prepared well.
· 确保PA仓库干净整洁， 清洁用品和工具充足。
· Check public area’s team members’ grooming, personal hygiene and appearance.
· 检查公共区域员工的仪表,个人卫生和形象。
· Assist with the preparation of team members’ duty rosters.
· 协助准备员工排班表。
· Assist with team members’ trainings and development, supervising their performance.
· 协助进行员工的培训和发展。
· Record the daily attendance of public area’s team members.
· 记录所有公共区域员工出勤的情况。
· Maintain good communication with other departments.
· 同其他部门协调工作。
· Deliver high quality service to guests.
· 提供高品质的对客服务。
· Ensure effective cost control.
· 有效控制成本。
· Adhere to hotel cleaning and maintenance programs and keep your work area clean.
· 坚持酒店的清洁和养护程序。
· Carry out any other reasonable duties and responsibilities as assigned.
· 保持维护所在工作区域的高度整洁。
· Adhere by the hotel’s policies and procedures, conduct and the hotel’s team member handbook, security and emergency policies and procedures.
· 遵守酒店的工作政策及程序，遵守行为规范以及员工手册中的条款。
· The Management reserves the right to make changes to this job description at its sole discretion and without advance notice.
· 如有必要 ,酒店管理层有权更改或补充该职位描述。