Front Office Manager前厅部经理

1、Responsible for the reception and management of the front desk department, familiar with the functions of the front desk service facilities, and in good condition.
负责前厅部的接待和管理工作，熟知前厅服务设施的功能，处于完好状态
2、Conduct relevant market plan analysis, develop departmental work plans, and complete work reports
进行有关的市场计划分析制定部门工作计划，完成工作报告
3、Achieve the highest occupancy rate of guest rooms and obtain the best room revenue
使客房达到最高出租率，获取最佳客房收入
4、Supervise subordinates' work, clarify job responsibilities, make timely departmental work arrangements, maintain good customer relationships, and be able to independently and effectively handle guest complaints
督导下属工作，明确岗位职责，随时做好部门工作部署，保持良好的客际关系，能独立有效的处理宾客投诉