Service Leader - Food & Beverage 宾客服务主管 - 餐饮部

We are currently looking for a Service Leader - Food & Beverage to join our F&B team.
我们正在寻找一位宾客服务主管 - 餐饮部加入我们餐饮部团队。
As a Service Leader - Food & Beverage, we rely on you to:
作为宾客服务主管 - 餐饮部，需要独立承担以下岗位职责：
Interact and engage with guests and maintain high quality service standards.
与客人互动并保持高质量的服务标准。
Motivate team members and maintain a high level of team spirit (or team cohesiveness).
激励团队成员，保持高度的团队精神(或团队凝聚力)。
Handle guest complaints effectively and professionally.
有效和专业地处理客人的投诉。
Consistently looking to increase satisfaction levels from a colleague, guest and owner perspective.
始终如一地从同事、客人和老板的角度来提高满意度。
Support the daily operation in collaboration with the Service Manager, assist with monthly forecasting, weekly schedule, restaurant profitability evaluation etc.
与服务经理合作支持日常运营，协助完成月度预测、周计划、餐厅盈利能力评估等工作。
We are looking for someone who:
候选人应具备以下特质：
Has a passion for Food & Beverage
对餐饮有热情
Loves interacting with guests
喜欢与客人互动
Believes in teamwork
相信团队合作
Preferably has experience working in either a luxury restaurant or a 5* hotel background
有豪华餐厅或五星级酒店工作经验者优先
A self-starter and a team player
积极主动，善于团队合作
Enjoys being challenged
喜欢挑战