客房部服务员（布草）

Job Description职位简介
 As an attendant in charge of linen, you will be responsible for linen management, and assist in daily operation of Housekeeping Department.
根据公司规定负责布草间的日常管理工作，协助部门的日常运作。
Major Responsibility主要工作职责
 Manage linen room, send, receive and stock linen.
负责布草间的日常管理，做好布草的收发和保管工作。
 Send and receive guests' valet laundry and staff uniforms.
负责客人送洗衣物和员工送洗制服/衣物等的收发和保管工作。
 Check if there is damage in staff uniforms, provide basic maintenance to inappropriate ones.
检查员工制服的损坏情况，对有需要维护的制服做基本的缝补和钉扣等工作。
 Reasonably allocate staff uniforms, shoes, and stockings etc. according to staff mobility.
根据公司人员的流动情况，负责合理调配员工制服及工鞋长短袜的发放等日常管理工作。
 Assist in purchasing and replacing linen/uniforms, ensure that all items are sufficient and well maintained.
配合部门完成布草、制服的采购和更换工作，确保所有仓储物品的充足，并保存完好。
 Ensure that linen areas are clean, neat, tidy, and placed in a proper way according to fire safety rules.
保持布草间相关区域的干净、整洁、有序，并根据公司防火要求堆放各类布草。
 Check fire/danger risks to guarantee safety.
及时检查火灾、危险隐患，确保安全。
 Corporate with Security Department to inspect fire fighting equipments on a regular basis, make sure proper usage of equipments.
配合保安部定期检查消防设备设施，确保能正常使用。
 Check and count linen, and record daily work in linen room.
完成与布草间相关的盘点、统计、记录等日常工作。
 Involve in guest complaints when necessary.
必要情况下，参与处理客人投诉。
 Assist in the work in floors and public areas when necessary, offer special linen to guests on a timely basis.
如有必要协助楼层和PA部分工作，客人需要的特殊布草要及时配给。
 Report immediately when have problems, offer reasonable advice, assist in overall management in linen room.
遇到或发现问题要及时报告，提出合理建议，协助部门管理好布草间的一切工作。
 Comply with rules and procedures, actively attend training programs.
遵守相关的规章制度，并积极参加培训。
 In compliance with the Ascott Group's Environmental Health and Safety (EHS) guidelines and policies, pay attention to energy conservation and the safe operation in daily work.
遵守集团的环境健康安全方针政策，日常工作中注意节能和安全操作。
 Other duties assigned by superiors.
完成上级交办的其他任务。
Requirements资质需求
 Minimum one year working experience in hotel or serviced residence linen management;
1年以上的服务公寓/星级酒店布草管理工作经验；
 Enthusiasm of serviced residence/hotel;
热忠于服务式公寓/酒店的服务事业；
 Responsible, careful, honest, reliable;
有责任心，做事认真细致，诚实可靠；
 Sense of initiative, ability to obey, team spirit;
具有良好的主动性，并具有服从精神和团队精神；
 Strict compliance with procedure, ability to understand well, good communication skills;
能严格按照操作流程工作，具有良好的理解能力、表达沟通能力；
 Excellent computer skills including proficiency in Microsoft Office software (e.g. Excel, Word etc.);
熟练使用电脑，熟悉Microsoft Office软件（例如： Excel、Word等）；
 Ability to work under pressure.
能承受工作压力。