Public Area Attendant公共区域服务员

To maintain the up keepand cleanliness of F&B outlets, Functions, Offices, and public area notcovered by stewarding and gardener, ensuring maximum guest satisfaction and adheringto the standard required by our hotel. Work on a rotation basis within Housekeeping,shampoo and upkeep carpets, upholstery and hard flooring in accordance withHotel standards.
负责打扫和维持会议室、餐厅、办公室、多功能厅和其他区域（不包含厨房 管事部及花园) 的卫生，以高水平的卫生保证客人最大程度的满足。做好客房部基础工作运转，按照酒店的标准清洗地毯、保养硬地面和家具。
PrimaryResponsibilities 主要职责
Deliver Professional and Efficient Public Area Service
提供专业高效的公区服务
· To work ona rotation basis within Housekeeping. To cleaning and upkeep carpets,upholstery and hard flooring in accordance to Hotel standards.
做好客房部基础工作运转，按照饭店的标准清洗地毯、硬地面和家具。
· To handleequipment and cleaning supplies with care.
小心使用机器，及时清洁机器。
· To respondto paging and follow up where cleaning is needed.
及时清洁责任区域并时刻保持其整洁。
· Clean themulti-function hall, lounge and office according to hotel standards.
根据酒店标准打扫多功能厅、休息室和办公室。
· To ensurecleaning equipment is in order and stored appropriately.
确保所有清洁器材正确摆放，并适当保存。
· Attend togeneral cleaning of restaurants, offices and public area assigned to him/herperiodically by shampooing carpet, dusting and cleaning chandeliers, ceiling,A.C grills and other hard to reach fixtures and places asides form performinghis daily cleaning duties.
在日常工作中参加清洗餐厅、办公室、公共区域地毯的工作，同时打扫吊灯、天花板，空调架或其他死角的卫生。
Focus on the Guest Experience
关注客人入住体验
· To maintaincleanliness of F&B outlets, Functions, Offices, and public areas notcovered by stewarding and gardener, ensuring maximum guest satisfaction andadhering to the standard required by our hotel.
负责打扫和维持会议室、餐厅、办公室、多功能厅和其他区域（不包含厨房管事部) 的卫生，以高水平的卫生保证客人最大程度的满足。
· To providea courteous and professional service all times.
时刻提供礼貌和专业的服务。
· Greets andis courteous to all guests, uses eye contact and always offers assistance.
对待所有客人和同事要彬彬有礼、热情，用眼睛交流并时刻提供帮助。
· To reportitems found in public areas to Housekeeping lost/Found directly as well as log.
如在公共区域拾到客人遗留物品，应及时上交客房失物招领处做好记录，同时报告主管。
· To maintaina high standard of personal appearance and hygiene at all times.
时刻保持高水平的个人仪容仪表。
Work as Part of thePublic Area Service Team
作为公区服务团队的一员
· Torequisition and obtains supplies and cleaning material daily with approval fromsuperior.
经主管同意申请和领用消耗品及清洁材料。
· To reportunusual incidents and suspicious looking characters to superior immediately.
如果发现任何可疑迹象，应及时向主管报告。
· To reporton repair and maintenance requirements to supervisor.
如有机器的维修和保养，应通知主管。
· To reportfor duty punctually in full regulation uniform.
正确着装上岗。
· To maintaingood working relationships with your colleagues, and all other departments.
与本部门及其他部门同事保持良好的工作关系。
· To followup duties from the previous shift.
完成前一班所未能完成的工作。
Occupational Health and Safety Responsibilities
职业健康及安全职责
· DemonstrateAwareness of OH&S policies and procedures.
了解职业健康及安全政策及流程。
· Be familiarwith property safety, first aid and fire and emergency procedures and operateequipment safely and sensibly.
熟悉财物安全、急救、火灾及紧急程序，并确保能够安全的使用相关设备。
· Initiateaction to correct a hazardous situation and notify supervisors of potentialdangers.
采取行动纠正危险情况，并通知主管潜在危险。
· Know verywell hotel's fire, health, and safety procedures.
熟知酒店火灾、健康及安全流程得到实施。
· Abide by Hotelfire and security procedures.
遵守酒店消防和保安规则。
· Abide by HotelHealth and Safety policy and procedures.
遵守酒店健康与安全政策和规则。
Other Responsibilities
其他职责
· Performother related duties & special projects as assigned by the supervisor.
随时执行上级分配的其他相关任务或特殊项目。
· The management reserves the right to change / extend this jobdescription if necessary at any point of time during her / his employment.
如有必要，该部门有权更改或补充该职位描述。
MainComplexity/Critical Issues In The Job主要复杂/关键工作事项
· Keep thepublic area cleaning quality and remove the dead corner.
保持公区清洁质量并且清除死角。
· Report theabnormal situation of the public area to the supervisor in time.
及时向主管汇报公区的异常情况。
· To be ateam player and maintain the overall cleanliness of the public area.
做到团队协作并保持整个公区的清洁质量。