Engineering Technician 工程部技工

To respond to job assignments in the repairing,installation, preventive maintenance and day to day operation of all system so as to maintain the system in a most efficient and optimumcondition.
要及时进行维修，安装，预防维护，负责日常设备设施系统运行情况，保证设备在高效和经济的运行状态。
Primary Responsibilities主要职责
Administration
行政
· Report the regular work to Electrical Supervisor and Duty Engineer.
向强电主管和值班工程师汇报工作。
Learning & Development and Talent &Culture
学习与发展和人才与文化
· Ensure wherever possible that talents are provided with awork place free of discrimination, harassment and victimization.
确保人才不会受到与工作场所相关的歧视，骚扰和侵害。
· Treat complaints of harassment and discriminationpromptly and confidentially.
及时和保密地处理骚扰和歧视等问题。
· Treat customers and colleagues from all cultural groupswith respect and sensitivity.
谨慎和尊重地对待不同文化群体的客户和同事。
· Identify and deal with issues which may cause crosscultural conflict or misunderstanding.
识别和谨慎处理那些可能会引起交叉文化引发的冲突或误解。
General Duties
一般职责
· To execute all works assigned in accordance with theguideline and policies and procedures, especially in relation to fire and lifesafety.
按照酒店指导原则、规定和标准程序开展工作，特别要注意与消防生命安全程序有关的项目。
· To perform emergency duties as per outlined underemergency procedure.
在紧急情况下按照紧急程序开展工作。
· Be familiar with all the electrical powerdistribution and lighting systems, its operating requirement andcharacteristics, so as to operate in strict compliance with requirement.
了解掌握酒店配电和灯光系统以及设备的运行要求和特性，严格按照设备要求和特性操作设备。
· To attend on the job training.
进行在岗培训。
· To attend to guest request and complaints promptly andefficiently to avoid inconvenience or discomfort.
对客人要求和投诉及时做出反应避免造成客人不便或不安。
· To practice and make recommendations to engineer onenergy conservation improvement.
在节能方面进行执行和提出合理改良建议。
· To perform all other duties as may be assigned by DIR ofENG， Asst. DIR of ENG
执行工程总监、副总监安排的其它工作。
· To assist the other trades where is requested.
必要时帮助工程部其它工种组工作。
· To inspect all electrical systems and make operationstatus records as per inspection list. To correct and report operationdeficiency, unusual events and safety hazards conditions to engineer. Toconstantly assess the preventive maintenance schedule, method of maintenance,to ensure that equipment longevity, avoidance of repairs and down time, ease ofoperation and efficiency are all being maximized pursuant to manufacturingrecommendations.
按照工作检查表检查强电设备运行情况并做好记录工作。维修和上报设备运行缺陷，不寻常的运行情况和安全隐患。经常回顾预防维修检查表和维护方式，保证设备长期稳定的运行，避免紧急修理和故障停机，同时保证安全运行、以及根据生产手册高效运行。
· To maintain tools and equipment properly and keep theworkplace cleans and tidy.
保持维修工具、设备和工作区域的清洁。
· To perform shift and overtime duties when necessary.
开展本班次工作和必要时延时工作。
· To coordinate with property and electrical bureau forpower switching and annual inspection and instruments calibration.
做好酒店和电业局的协调工作，保证酒店电力转换，年检和设备检定工作。
· To monitor preventive maintenance works done byelevator/escalator contractors.
对电梯、扶梯维修人人才作进行管理。
Guest Service Responsibilities
对客服务的责任
· Interacts in a positive way with other departments toensure a perfect guest experience.
与其它部门进行有效地互相配合以确保客人的绝佳体验。
· Supports operations and assists in achieving team memberand guest satisfaction goals.
支持运作和帮助团队成员实现客人满意度的目标。
Health andSafety
健康与安全
· Ensure that all potential and real Hazards are reportedimmediately and rectified.
确保所有潜在的和实际的危险是被立即报告和纠正的。
· Be fully conversant with all departmental Fire, Emergencyand Bomb procedures.
充分熟悉各个部门的消防及紧急预案程序。
· Ensure that all emergency procedures are rehearsed,implemented and enforced to provide for the security and safety of guests and talents.
为了客人们和人才们的安全和消防安全，必须确保所有的紧急程序都被预演、落实和实施。
· Ensure the safety of the persons and the property of allwithin the premises by fairly applying Hotel Regulations by strict adherence toexisting laws, statutes etc.
在公平的酒店规则和严格遵守的法律法规下，确保在酒店内所有人的人身和财产安全。
· Ensure all talents within the department work in a manner which issafe and unlikely to give risk of harm or injury to selves or others
确保所有人才都在部门内以安全的方式操作，避免不安全的或者不适合的冒险的行为造成自己或者其他工作人员的损伤或不便。
· Use safe manual handling techniques and practice safe work habits followingAccor Health, Safety and Environment policies, maintain procedures to minimizeour impact on the environment and prevent pollution.
遵循雅高酒店集团健康、安全和环境政策，来养成使用安全操作手册和实践安全工作的习惯。减少对环境的影响和防止污染。
Confidentiality
保密制度
· Ensure confidentiality and secure storage of all intellectual property anddata bases, both hard copy and electronic. Adhere to Accor Internet and Emailpolicy.
确保所有的知识产权和信息的保密性和安全性，包括资料的存放和电子数据的存储。要遵守雅高酒店集团互联网和电子邮件的政策。
· Ensure Hotel, Customer and Talent information or transactions are keptconfidential during or after employment with the company.
无论何时，都要确保酒店，客户和人才的信息或处理的保密性。
To Be FullyConversant With
需要遵守的
· Hotel fire procedures
酒店消防规则
· Hotel security procedures
酒店保安规则
· Hotel Health and Safety policy and procedures
酒店健康与安全政策和规则
· Hotel Facilities and attractions
酒店设备设施和功能介绍
· Hotel standards of operation and departmental procedures
酒店运营部门程序标准
· Methods of accepted payment of the company
公司的财务政策
· Short and long term company marketing promotions
短期和长期的公司市场推广项目
OtherResponsibilities
其它职责
· Add additional Responsibilities per the job title if required.
如有要求，根据职位增加其它的职责。
· Refer to operations manual (SOPs) for details if required.
如有要求，参考运作手册（SOPs）。
· All talents are required to comply with every reasonable request from theirhierarchical supervisor(s) within an amount of time that it takes to complyunder normal circumstances.
所有人才在工作中都被要求遵守直接主管所发出的一切合理要求，并且遵循、完成工作。
· All talents may be assigned to other duties in the hotel as and whenrequired by business levels.
当涉及到商业层面时人才须签署酒店内相关其他责任。