前台主管Guest Service Supervisor

Conducts shift briefings to ensure hotel activities and operational requirements are known
进行有效的交接班简报工作，以明确酒店活动和运营要求
Supervise front office operations during assigned shift including:
在当班期间监督前厅部运营情况，包括：
Maintenance of guest information
维护客户信息
Maintenance of information about local events
维护当地活动的信息
Compile occupancy statistics
统计入住情况
Supervise the use of he public address system
监督公共广播系统的使用
Supervise group bookings
监督团组预订情况
Assisting with serious complaints
协助解决严重投诉问题