宾客服务中心主管 Guest Service Center Supervisor

1. Develops and implement procedures for proper handling in and outgoing telephone calls, facsimile transmission, rental equipment, leasetelephone lines and other telecommunication services
开发和应用相关程序，适当处理进出酒店的电话、传真以及设备和电话线租用及其它电信服务。
2. Investigates complaints regarding the Telecommunication services andthe Operators and technicians, takes appropriate actions.
调查关于电信服务部及话务员和技术人员的投诉并采取相应措施
3. Develops working plans to carry out goals, compares actualachievements against goal periodically, take necessary corrective actions
制订工作计划以实现目标，定期将实际成绩与所定目标进行对比，并采取必要的纠正措施
4. Establishes and maintains effective employee relations
与员工建立并保持良好的工作关系