客房部协调员 Housekeeping Coordinator

1. Ensures forwarding and receiving of all information pertaining tothe department in order to maintain set standards and achieve guestsatisfaction
确保 接听和转达所有与部门相关的信息，以保持既定标准并取得客户的满意。
2. Receives, records, and distributes various reports
接收 、记录并分发各种报告
3. Receives, records, and transmits guest requests accurately
准确接听 、记录并传达客人的请求
4. Responsible for entering accurate room status into computer dailyand investigate discrepancies
负责每天将客房情况准确的输入电脑并调查各种异常情况
5. Maintains and update administrative data
保持和更新管理数据
6. Maintains working area and equipment in a proper state ofcleanliness and repair
确保工作区域和设备得到良好的清洁和修缮
7. Report guest complaints to Executive Housekeeper or delegateimmediately
及时向行政管家或其代理人汇报客人的投诉情况