IT经理

· Formulate long - term and short - term IT strategies in line with the hotel's business development plans and industry trends. Align IT initiatives with the hotel's operational and service objectives.
根据酒店的业务发展规划和行业趋势，制定长期和短期的信息技术战略。使信息技术计划与酒店的运营和服务目标保持一致。
· Create annual IT budgets, allocate resources effectively, and monitor spending to ensure cost - effectiveness and compliance with financial plans.
制定年度信息技术预算，有效分配资源，并监控支出，确保成本效益并符合财务计划。
· Manage and maintain critical hotel IT systems. Ensure high - availability and reliability through regular monitoring, troubleshooting, and preventive maintenance.
管理和维护酒店的关键信息技术系统，通过定期监控、故障排除和预防性维护，确保系统的高可用性和可靠性。
· Oversee the hotel's network infrastructure, including local area networks (LANs), wide area networks (WANs), and wireless networks. Implement network security measures, manage network access, and optimize network performance.
监督酒店的网络基础设施，包括局域网（LAN）、广域网（WAN）和无线网络。实施网络安全措施，管理网络访问，并优化网络性能。
· Take charge of server, storage, and database management. Ensure data integrity, security, and backup, and manage system upgrades and migrations.
· 负责服务器、存储和数据库管理。确保数据的完整性、安全性和备份，并管理系统升级和迁移。
Develop and enforce IT security policies and procedures to safeguard the hotel's digital assets from cyber - threats, data breaches, and unauthorized access.
制定并执行信息技术安全政策和程序，保护酒店的数字资产免受网络威胁、数据泄露和未经授权的访问。
· Ensure compliance with relevant laws, regulations, and industry standards, such as the General Data Protection Regulation (GDPR), Payment Card Industry Data Security Standard (PCI DSS), and local data protection laws.
确保符合相关法律法规和行业标准，如《通用数据保护条例》（GDPR）、支付卡行业数据安全标准（PCI DSS）以及当地的数据保护法律。
· Conduct regular security audits and risk assessments. Respond promptly to security incidents and implement corrective actions.
定期进行安全审计和风险评估。对安全事件做出迅速响应并实施纠正措施。
· Lead and manage IT projects, from initiation to completion. Define project scope, set goals, develop project plans, and allocate resources.
领导并管理信息技术项目，从项目启动到结束。定义项目范围，设定目标，制定项目计划，并分配资源。
· Coordinate with internal departments to identify business needs and translate them into IT solutions. Ensure projects are delivered on time, within budget, and meet quality standards.
与内部部门协调，确定业务需求并将其转化为信息技术解决方案。确保项目按时、在预算范围内交付，并符合质量标准。
· Manage project stakeholders, communicate project progress effectively, and resolve any issues or conflicts that arise during the project lifecycle.
管理项目利益相关者，有效沟通项目进展情况，并解决项目生命周期中出现的任何问题或冲突。
· Build and lead a high - performing IT team. Define roles and responsibilities, set performance goals, and conduct regular performance evaluations.
组建并领导一支高绩效的信息技术团队。明确角色和职责，设定绩效目标，并定期进行绩效评估。
· Provide technical guidance and training to team members. Foster a culture of continuous learning and professional development within the team.
为团队成员提供技术指导和培训。在团队中营造持续学习和专业发展的文化氛围。
· Promote teamwork and collaboration within the IT department and across the hotel. Encourage innovation and knowledge sharing.
促进信息技术部门内部以及整个酒店的团队合作与协作。鼓励创新和知识共享。
· Identify, evaluate, and select IT suppliers and vendors. Negotiate contracts, manage relationships, and ensure the delivery of high - quality products and services.
· 识别、评估并选择信息技术供应商和厂商。协商合同条款，管理合作关系，确保高质量产品和服务的交付。
· Monitor supplier performance, resolve issues, and drive continuous improvement. Collaborate with suppliers to explore new technologies and solutions.
监控供应商绩效，解决问题，并推动持续改进。与供应商合作探索新技术和解决方案。
Required Skills –
技能要求
· Proficient in commonly used hotel IT systems, with in - depth system management and troubleshooting skills.
精通酒店常用的信息技术系统，具备深入的系统管理和故障排除技能
· Skilled in network technologies, including the planning, configuration, and maintenance of LAN, WAN, and wireless networks, and familiar with network security technologies.
熟练掌握网络技术，包括LAN、WAN、无线网络的规划、配置和维护，熟悉网络安全技术。
· Have solid server, storage, and database management skills.
具备扎实的服务器、存储和数据库管理技能，熟悉主流数据库系统。
· Have excellent communication and coordination skills, and be able to communicate effectively with different departments to promote the implementation of IT projects.
具备出色的沟通协调能力，能够与不同部门有效沟通，推动信息技术项目的实施。
· Have strong problem - solving and adaptability skills, and be able to quickly respond to and resolve various issues that occur in IT systems.
具有较强的问题解决能力和应变能力，能够快速应对和解决信息技术系统出现的各类问题。
·Previous IT experience in Marriott hotels is preferred.
有万豪集团旗下酒店IT相关工作经验者优先。