工作内容:
Job Content:
1、掌握所负责楼层的住客状况,提供对客服务;
Be familiar with the status of guests on the floor you are responsible for and provide guest services.
2、管理好楼层定额物品,严格控制客用品消耗,做好废品回收;
Manage the floor quota items well, strictly control the consumption of guest supplies, and do a good job in waste recycling.
3、负责对结帐房间的查房工作;
Be responsible for the room inspection work of the checkout rooms.
4、负责查收宾客洗衣、酒水的送回和补充工作;
Be responsible for receiving guests' laundry, returning and replenishing beverages.
5、负责楼层公共区域卫生的清洁工作和部分房间的清洁工作;
Be responsible for the cleaning of the public areas on the floor and some rooms.
6、负责杯具的清洁与消毒工作;
Be responsible for the cleaning and disinfection of cups and utensils.
7、负责脏布草的收集、更换与新布草的折叠、摆放工作;
Be responsible for the collection, replacement of dirty linen and the folding and placement of new linen.
8、完成易耗品的每期盘点工作。
Complete the inventory of consumables for each period.
岗位要求:
Job Requirements:
1、拥有与他人练好的沟通能力;
Possess good communication skills with others;
2、拥有一些客房工作经验;
Have some experience in guest room work;
3、能吃苦耐劳,具有团队合作精神。
Be able to endure hardships and work hard, and have a spirit of teamwork.
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