水疗健身经理 SPA & Fitness Mgr.

Update rapport with guests maintaining good customer relationship at all time, handling all guest complaints, requests and enquiries on hotel services.
完善客户资料，并始终如一的与客人保持良好关系，根据酒店服务准则，处理客人的所有投诉,要求和问题。
Implement the recruitment, training, discipline and development and appraisal of all talent.
做好所有人才和服务生的招聘，培训，规章制度，发展和评估。
To be vigilant and perform all duties and responsibilities in a manner that ensures safety in all “wellbeing” equipment and facilities are kept in a perfect working condition, ensuring a comfortable and safe experience for the guests, as well as a safe working environment for team members.
随时保持警惕性，具有责任心，保证所有设施及器材正常运作，确保客人有舒适安全的体验，确保人才能在安全的环境中工作。