楼层总主管 Head Floor Supervisor

BASIC FUNCTION基本职责
Assists Executive Housekeeper in supervising and coordinating all activities of Housekeeping personnel.
协助行政副管家做好监督工作，并协调好所有客房员工的工作
DUTIES AND RESPONSIBILITIES 职责和义务
1.Supervises and coordinates the functions of Housekeeping personnel such as cleaning and maintaining hotel premises, storing and issuing of hotel linens.
监督协调客房部员工的工作，例如：清洁和保养客房营运场所，储存发放酒店的布草
2.Prepares daily floor assignments of Room Attendants based on room occupancy.
根据住客率安排每天楼层服务员在楼层内的工作
3.Hands out floor keys to Floor Supervisor and lists of work priorities for the day.
分发楼层钥匙给楼层主管，并列出当天的工作重点
4.Inspects all rooms blocked for VIPS; endorses all VIP-occupied rooms are properly cleaned and maintained.
检查所有房间尤其是贵宾房；确认所有贵宾房的清洁和物品的完好
5.Checks regularly all floor areas and floor public areas and informs supervisors concerned regarding deficiencies.
定时检查所有楼层区域和客房公共区域，并通知主管其不足之处
6.Spot checks all Housekeeping equipment in use and kept in storeroom.
盘点所有客房部正在使用的设备和库存的设备
7.Trains all supervisors periodically for improvement of Housekeeping operations.
定期进行主管的培训以提高改善客房部的运作
8.Supervises the general inventory taking of all housekeeping materials, linen and equipment.
监督管理客房部一般物品，布草和设备
9.Coordinates with other departments such as Front Office, Engineering and Laundry.
与其他部门做好协调工作，例如：前台、工程部、洗衣房
10.Performs other duties that may be required by his superior.
履行由其上级要求的工作职责
JOB SPECIFICATION工作要求
1.College graduate
专科毕业
2.At least with 3 years’ experience
至少3年同岗位工作经验
3. Familiar with operation of Front Office, Engineering and Laundry
熟悉前台、工程部和洗衣房的运作
4. Personable and neat, aggressive
外貌姣好、整洁，有进取心的