客房服务员 Room Attendant

1、完成并确保所负责区域的所有工作都达到清洁标准，并符合希尔顿的政策和程序
2、在服务过程中确保宾客隐私得到保护
3、为宾客提供一切可能的帮助，并回应宾客的要求
4、按照标准和程序清洁客房并补充用品
5、在需要时提供夜床服务
6、确保钥匙始终妥善保管
7、保持推车整洁并备足用品
8、维护所有设备处于良好工作状态
9、保持布草房整洁有序
10、如有布草、家具、固定装置或设备的丢失或损坏以及维护缺陷，向楼层主管报告
1.Complete and ensure all work done in assigned areas are to the highest cleanliness
standards and in adherence to Hilton policies and procedures.
2. Ensure that guests' privacies are protected during service.
3. Offer all possible assistance to guests and respond to guests‘ requests.
4. Clean and replenish supplies for guestrooms according to standards and procedures.
5. Does turndown service when required.
6. Ensure master keys are kept secure at all times.
7. Keep trolleys neat and adequately supplied.
8. Maintain all equipment in good working condition.
9. Keep linen room neat and in good order.
10.Report any loss or damage of linen, furniture, fixture or equipment and maintenance
deficiencies to the Floor Supervisor.