公区主管PA Supervisor

Directs the work assignments of the assigned area toRoom Attendants and other non supervisory person personnel.负责給员工分配工作任务和其他员工分配工作任务Identifies training needs and ensures departmentaltraining plans are successfully implemented.确认培训需求和保证部门的培训能够得到很好的贯彻执行Provides support to front line personnel, so they candeliver the highest level of outstanding guest service possible. 给第一线的员工以支持和鼓励，以便其能向客人提供更好的优质的服务Assists in personnel matters such as evaluating andcounseling.帮助员工，如员工评估和员工的生活等方面To ensure good interdepartmental communication,network and teamwork.确保有个好的沟通环境和好的团对建设Ensures that Housekeeping personnel are familiar withPA facilities for the purpose of assisting guests保证所有员工熟悉PA内的所有设施设备，以便给客人提供更好的服务Maintains open channels of communication with the AssistantHousekeeper on all matters affecting the Housekeeping, Front Office,Engineering and Laundry Department.在能够影响部门与前台，工程部和洗衣房的关系等方面的事务要能够与助理管家有着很好的沟通渠道Conducts regular meetings within assigned area.给员工开例会Follow up the pest control and plants in PA跟进酒店的虫害和植物管理Ensure that the dilution of all cleaning chemicals iscarried out according to the procedures. Check the safety of the workingcondition and maintenance of the equipments.保证所有清洁剂按照要求使用，检查员工的工作安全问题和维护清洁机器设备Inspects all hotel all public area on a daily basis toensure that all furnishings, facilities and equipment are in good repair as perHICPJ standard.每日检查自己所负责的公共场区域并保证酒店公共区域家私，设施设备是完好的符合酒店标准的To ensure guest requests are met and company policiesand standard procedures are implemented and maintained.保证客人的需求是符合要求的，并且要保证所提供的服务是按照标准去来完成的Inspects guest and public area on daily basis toensure that all furnishing, facilities, and equipment are clean and in goodrepair report findings to the Executive Housekeeper.每日检查所有公共区域，餐厅，会议室，客用洗手间，后区等以确保所有家私和设施设备是完好的，若发现有任何问题及时向行政管家报告To inspect daily VIP meeting and dining place and tospot check meeting rooms or dining place of the VIP guests.检查当日所有VIP会议和其用餐的地方Receive and investigate queries and complaints fromHotel guests, Management and F&B, then report to Executive housekeeper.接收并调查来自客人；管理层和餐饮的有关清洁问题和投诉并向行政管家报告Maintains appropriate standards and discipline fordress, hygiene, uniform, appearance, posture and conduct of Housekeepingpersonnel.在仪容仪表和礼貌礼节方面要有一个正确的标准和制度，并以此来督导员工Monitors and controls Housekeeping tasks, such as lostand found, key control, security and emergency procedures, that help maintainthe health and security of personnel and guests..监督和控制客房部的工作，如在失物招领，钥匙控制，安全和紧急事件的处理的方法，以保证客人和酒店员工的人身财产的安全