洗衣房主管Laundry Supervisor

Oversee the implementation of laundry standards andprocedures监督洗衣房各项标准和工作程序的执行 。Recommended changes to these standards and trainingneeds on an ongoing basis就这些标准和培训需求提供持续性的改进建议。Maintain a current and thorough knowledge of alllaundry systems对洗衣系统有最新和全面的知识。Open and close the shift and ensure effective shifthand over负责管理接班和交班工作，以确保交接班过程的有效进行 。Distribution and collection of keys分发和收集钥匙。Management of all incoming and outgoing calls toLaundry Department管理洗衣部门所有的呼入和呼出电话。Solve employee grievances解决员工受到的不公正待遇问题。Direct task allocations and change according to volumeand peak periods依据工作量和高峰期等因素对工作进行分配及变更。Perform quality inspections进行质量检查。Prioritize VIP or difficult guests 优先服务贵宾或难应付的客人。Liaise with Housekeeping for guest and hotelrequirements 配合客房部满足酒店和客人的要求。Ensure laundry valet is processed and delivered in atimely manner确保及时为客人提供洗衣服务并送还。Co-ordinate special projects (e.g. equipment routineservice; stock inventories)协调特别项目(如设备常规检修；存储用品)。Manage all special requests made by guests处理客人所有的特殊要求。Ensure consistency within the department确保部门内工作的一致性。Ensure you have complete knowledge of room types,layouts and facilities and the location of these确保具有客房类型，设计，设施和位置的全面知识。Supervise laundry storage areas监管洗衣房存储区。Maintain adequate stock levels保持足够的库存水平。Complete stock takes as required按要求完成库存盘点工作。Maintain stock levels维持存货水平Conducts shift briefings to ensure hotel activitiesand operational requirements are known 进行交接班说明，确保了解酒店的工作和运营需求。Works with Superior on manpower planning and managementneeds与上级领导一起进行人力规划和管理需求。