客房协调员Housekeeping Coordinator

Ensures forwarding and receiving of all informationpertaining to the department in order to maintain set standards and achieveguest satisfaction确保接听和转达所有与部门相关的信息，确保既定标准并取得客户的满意。Receives, records, and distributes various reports接听、记录并分发各种报告。Receives, records, and transmits guest requestsaccurately准确接听、记录并传达客人的要求。Responsible for entering accurate room status intocomputer daily and investigate discrepancies 负责每天将客房情况准确的输入电脑并调查各种异常情况。Maintains and update administrative data维护和更新行政数据。Maintains key control管理钥匙。Monitors lost property监管失物相关事宜 。Maintains working area and equipment in a proper stateof cleanliness and repair确保工作区域和设备得到良好的清洁和修缮。Report guest complaints to Executive Housekeeper ordelegate immediately及时向行政管家或其代理人汇报客人的投诉情况。Complies with hotel’s health, safety and hygienepolicies and adheres to conduct personnel grooming and hygiene standards遵守酒店的健康、安全和卫生政策，并遵守个人仪容和卫生规范。Attends meetings and training sessions as required按要求参加会议和培训活动。Is multi-skilled as a Room Attendant as well as otherareas of Housekeeping 成为掌握客房服务员和客房部其它业务领域工作技能的复合型人才。Adheres to Housekeeping standards and procedures andenforces same遵守并执行客房部的规范和工作程序。Maintains good relations with Housekeeping staff andother interfacing departments, in particular Front Office and Engineering与客房部员工以及其它关联部门，特别是前厅部和工程部保持良好的关系。