西餐厅副经理Asst. ADD Manager

Inthe absence of a Manager, conducts shift briefings to ensure hotel activitiesand operationalrequirementsare known 在经理缺席时主持交接班说明会，确保员工了解酒店的活动和运营的要求。Effectivelymanage the restaurant by ensuring the following:有效管理餐厅的日常工作，确保日下工作正常进行：Overseethe Implementation of standards as detailed in the departmental standards andprocedures manual监督部门工作标准和程序手册中列出的各项规范的贯彻执行。Adhereto opening and closing procedures遵守开始营业和结束营业的程序。Adhereto bill paying procedures 遵守规定的结账程序。Conducteffective shift briefings ensuring all staff are aware of VIPs, specialoccasions, daily specials; emphasis on upselling certain products etc.有效的进行交接班说明会，确保所有员工了解重要客人，特殊活动，每日特价，重点是推销某些产品等。Personallymeet and farewell a minimum of 80% of your customers亲自迎送80%以上的客人。Encourageand motivate staff to provide optimum service during all shifts激励在岗员工为客人提供卓越的服务。Sharerecommendations and guest comments to Chef and Food and Beverage Manager toreflect currentcustomer profile与厨师和餐饮经理交流意见和客人的建议从而反应当前客人的情况。Developand implement Promotions Calendar for F&B products in restaurant 在餐厅制定和执行餐饮产品促销活动日历。Managespecial event concepts特别活动的概念管理工作。Anticipatemarket changes and review operations when necessary善于预测市场的变化情况，并在必要时审评运营工作。Conductcompetitor analysis对竞争对手进行分析。Createpositive publicity opportunities创造良好的公众宣传机会。Managecustomer database and utilize effectively管理顾客数据库并有效的加以使用。Up-sellproperty facilities推销酒店的设施。Activelypursue cost saving measures积极的实行节约成本的方法。Recyclewherever possible尽可能再利用能源。Liaisewith Sales Manager during tender process to obtain new accounts; Food andBeverage specific在竞标过程中与销售经理密切合作争取新的客户；特别是餐饮部门的客户。Managewage and beverage cost 管理工资和饮料成本。Activelypursue HOE breakage controlling，ensure quarterlyinventory breakage under 0.3%积极的实行酒店营运设备破损率控制，并保证每季度盘点破损率控制在0.3%以下。Forecasting进行预测工作。Stockcontrol有效的控制存货。Analyzefood and beverage statistics through point of sale system通过销售点销售系统分析餐饮统计数据。Workswith Superior on manpower planning and management needs和上级领导一起进行人力规划和管理需求。Workswith Superior in the preparation and management of the Department’s budget和上级领导一起编制和管理部门预算。