MICE Sales Manager会务销售经理

【岗位职责】
1、负责酒店 MICE 业务拓展，销售会议室、客房、宴会餐饮等产品，完成公司下达的年度、月度销售指标。
2、主动开发企事业单位、会务公司、商会、培训机构等新客户，定期拜访重点客户，维护存量客户关系，建立长期稳定合作。
3、调研本地会务市场，跟踪竞争对手价格、活动政策，收集市场动态，制定针对性销售方案与报价策略。
4、独立对接客户全流程需求：方案洽谈、报价、合同签订、活动筹备跟进、现场协调，保障会议、团建、年会等活动顺利落地。
5、及时处理客户咨询、异议及活动期间突发问题与客诉，持续提升客户满意度，推动复购合作。6、参与酒店营销推广活动策划与执行，借助行业展会、线上渠道拓展客源，提升酒店会务板块知名度。
7、协同财务部跟进应收账款，把控回款进度，降低坏账风险。
8、配合前厅、餐饮、工程等内部部门，做好活动对接沟通，保障服务交付质量。
1、Be responsible for developing the hotel’s MICE business, selling meeting rooms, guest rooms, banquets and catering services, and achieve monthly & annual sales targets set by the hotel.
2、Proactively develop new clients including enterprises, institutions, event agencies, chambers of commerce and training organizations. Conduct regular visits to key accounts, maintain client relations and establish long-term stable partnerships.
3、Research the local MICE market, monitor competitors’ pricing and promotion policies, collect market intelligence and develop targeted sales proposals and quotation strategies.Independently manage full-cycle client coordination: business negotiation, quotation, contract signing, pre-event preparation and on-site support to ensure smooth execution of conferences, team-building activities, annual galas and other events.
4、Timely respond to client inquiries, objections, emergencies and complaints during events, improve customer satisfaction and encourage repeat business.
5、Participate in planning and implementation of hotel marketing campaigns. Expand customer sources via industry exhibitions and online channels to strengthen the hotel’s reputation in the MICE segment.
6、Submit weekly/monthly sales reports and market analysis on schedule. Cooperate with the Finance Department to track accounts receivable, control payment collection progress and reduce bad debt risks.
7、Coordinate with front office, F&B, engineering and other internal departments to guarantee service quality for all events.
【岗位要求】
1、有酒店会务 / 会展销售经验优先；优秀应届生、有志从事 MICE 销售的转行人员亦可考虑。2、熟悉会议、年会、团建活动运作流程，具备方案制作、商务谈判、客户维护能力。
3、具备良好沟通表达能力，抗压能力强，能适应活动期间阶段性加班。
4、拥有南京本地企业、会务公司客户资源者优先。
5、诚实守信，具备较强回款意识与结果导向思维。
1、Prior experience in hotel MICE & event sales is preferred. Outstanding graduates and career switchers interested in MICE sales are also welcome.
2、Familiar with the operation process of conferences, annual dinners and team-building events; competent in proposal drafting, business negotiation and account management.
3、Excellent communication skills, strong resilience under pressure; able to work overtime temporarily during event periods.
4、Candidates with existing client resources among Nanjing local enterprises and event agencies are preferred.
5、Integrity, strong awareness of payment collection and result-oriented mindset.