Talent Service Supervisor人才服务主管

· Talent’s checking in and checking out.
办好人才入职及离职手续。
· Set up and update personnel files。
建立与更新人事档案
· Makes a record of talents who need timekeeping assistance and advice.
记录人才上下班打卡记录并给予建议。
· Check according to hotel policy.
核对请假是否符合酒店制度。
· Assist in the routine function of Personnel Administration as well as talent welfare & benefit and all talent activities.
协助日常人事管理工作，以及参与办理人才福利、组织人才活动。
· Prepare the selection of Talent of the month and of the year.
月度及年度优秀大使的选举准备
· Assist in the communication flow to all hotel talent through notice board, newsletter. Bulletin and directs communication with talent regarding Personnel Policies and Hotel rules and regulations.
通过人才布告栏、信函或直接联系等方式，向人才宣传好人事制度和酒店规章。
· Assist Talent & Culture Manager management talent canteen and get satisfied survey.
协助人才与文化经理管理人才餐厅并调查满意度。
· Make department attendance record.
制作部门考勤。
· In charge of T&C fixed assets.
人才与文化部固定资产盘点
· Draft part of T&C documents.
起草部分人才与文化部文件。
· Review personnel policies, procedures and practice. Recommend changes, modification or up-dated information to the Director of Talent & Culture
研究有关人事方面的政策规定以及相关操作程序与惯例。如有改动、变更或最新规定，及时向人才与文化总监汇报。
· Coordinate functions and activities with other departments.
协调与其它部门的工作和活动。
· Ensure that all potential and real Hazards are reported immediately and rectified.
确保所有潜在和实际危害立即报告并纠正。
· Be fully conversant with all departmental Fire, Emergency procedures.
充分熟悉部门消防及紧急预案程序。
· Ensure that all emergency procedures are rehearsed, implemented and enforced to provide for the security and safety of guests and talents.
确保对所有紧急程序进行演练，保证客人及人才安全。
· Ensure the safety of the persons and the property of all within the premises by fairly applying Hotel Regulations by strict adherence to existing laws, statutes etc.
严格遵守法律法规酒店政策的前提下，保证酒店人员和财产的安全。
· Ensure confidentiality and secure storage of all intellectual property and data bases, both hard copy and electronic. Adhere to AccorHotels Internet and Email policy.
确保所有的知识产权和信息的保密性和安全性，包括资料的存放和电子数据的存储。要遵守雅高酒店集团互联网和电子邮件的政策。
· Ensure Hotel, Customer and Talent information or transactions are kept confidential during or after employment with the company.
无论何时，都要确保酒店，客户和人才的信息或处理的保密性。
· Provide courses for Orientation, and Group trainings.
提供入职培训，集团认证培训
· Prepare report of training results.
每次培训后，做好培训记录报表。
· Collates and compiles hotel training materials.
校对并整理培训资料。
· Recommend hotel training courses for talent to the Department Manager.
向各部门经理推荐部门培训课程。
· Develop training manuals and courses.
制订常规培训手册和培训课程。
· Maintain training records of talent at different levels.
按级别对人才培训记录归档。
· Develop special training program as requested by Departments.
按照各部门经理的要求制订相应的专门培训计划。
· Making training agreement.
制定培训协议。
· Supervise and urge relevant departments to complete the keys to success training to new talents.
督促相关部门完成新人才成功的关键项。
· Provide administrative support:
协助参与日常管理：
- Maintaining an efficient filing system.
有效管理档案。
- Performs administration duties in the office.
做好办公室的管理工作。
- Assist the Learning & Development Manager in handling correspondence and administration work.
帮助学习与发展经理处理信函和日常行政工作。
- Make English test report.
制作英语成绩报告。
· Coach hotel talent as need as in basic skill development, career planning and training.
在岗位选择方面为酒店人才做基本指导工作。
· Motivate trainees.
调动培训员与人才的积极性。
· Disseminate information regarding training activities, special skill improvement programs.
对人才就组织人才活动，酒店人事政策和程序作及时准确地宣传。
· Performs other related duties and special projects as assigned by superiors.
完成其它上级领导布置的工作。