公共区域领班（主管级） Team Leader - Public Area (Supervisor Level)

职级： 4级主管级别
Job Level: Level 4 Supervisor
汇报给: 客房经理
Report to: Housekeeping Manager
职位描述 Job Description
1. 统筹酒店大堂、走廊、电梯、卫生间等公区日常保洁工作，管控整体清洁标准
Manage daily cleaning of lobby, corridors, elevators, restrooms and other public areas, control overall cleaning standards
2. 定时巡回检查各公共区域卫生、设施完好度，发现问题立即安排整改
Conduct regular inspections on hygiene and facility conditions of public areas, arrange rectification immediately for defects
3. 管理清洁耗材、工具库存，定期盘点申领，合理控制公区运营成本
Manage inventory of cleaning supplies and tools, conduct regular stocktaking and requisition to control PA operating costs
4. 管理 PA 班组员工，召开班前会分配工作，督导仪容仪表与标准化操作
Supervise PA team members, hold pre-shift briefings for task allocation, monitor associate grooming and standard operations
5. 配合宴会、活动做好公区前后场清洁布置，联动前厅、工程等部门协同作业
Support cleaning setup for banquets and events, cooperate with front office, engineering and other departments
6. 落实卫生、消防及化学品安全使用规范，培训员工安全操作与应急常识
Implement hygiene, fire safety and chemical usage regulations, train associate on safe operation and emergency knowledge
任职条件 Criteria：
1. 2 年及以上高端酒店公共区域管理经验，熟悉各类公区保洁作业流程
Minimum 2 years PA supervisory experience in international hotels, familiar with all public area cleaning workflows
2. 具备成本管控、库存管理能力，善于跨部门沟通，可快速处置现场突发情况
Skilled in cost control and inventory management, good at cross-department communication and on-site emergency handling
3. 具备员工带教能力，执行力强，能适应早中晚轮班及大型活动加班需求
Capable of associates training, strong execution, able to work rotating shifts and overtime during large events