培训总监|经理

【岗位职责】
1.根据凯宾斯基集团标准建立培训网络，包括对其的运营及管理。
2.分析培训需求和培训效果，确保培训包在各部门的全面实施，并确保其反映所有酒店的具体政策和程序。
3.通过协助各部门培训师编写和实施酒店特定的培训包，进一步发展培训资料库，计划、设计及提供培训课程。
4.制定培训市场战略，并在酒店后区明显的位置进行张贴，同时在相应的培训主题中得以体现。
5.与人力资源总监一同发展、贯彻、不断重温（至少一年一次）培训政策和程序，使之符合酒店战略经营目标。
6.充分分析利用在线学习平台上的数据，或向管理层和部门培训师推广在线学习平台，以提高学习效果。
7.指导和培训各经理及部门培训师，以提高部门绩效。不断寻求和支持新的方法和流程，以提高所提供的培训质量；培训和发展团队成员。
8.与行政管理委员会成员及各部门负责人一起，根据集团的品牌标准，为培训部制定年度培训计划和培训预算。
9.与外部供应商、培训供应商、法律和安全相关的第三方保持联系并保持良好的合作。
10.根据运营和酒店的需要，将随时增加额外的职责和任务。
11.为每个已被确认很有潜质的员工准备个性化的培训计划并全程跟踪。
【Job Responsibilities】
Establish a training network in accordance with Kempinski Group standards, including its operation and management.Analyze training needs and training effectiveness, ensure the full implementation of training packages across all departments, and ensure that they reflect the specific policies and procedures of the hotel.Further develop the training resource library by assisting departmental trainers in creating and implementing hotel-specific training packages, and plan, design, and deliver training courses.Develop a training marketing strategy, display it prominently in the hotel’s back-of-house areas, and ensure it is reflected in relevant training topics.Work with the Director of Human Resources to develop, implement, and review (at least once a year) training policies and procedures that align with the hotel’s strategic business objectives.Fully utilize data from the online learning platform, or promote the platform to management and departmental trainers to enhance learning outcomes.Coach and train managers and departmental trainers to improve departmental performance. Continuously seek and support new methods and processes to enhance the quality of training provided; train and develop team members.Together with Executive Committee members and department heads, develop the annual training plan and training budget for the training department based on the group’s brand standards.Maintain contact and good cooperation with external suppliers, training providers, and third parties related to legal and safety matters.Additional duties and tasks will be added as required by operations and the hotel.Prepare personalized training plans for each identified high-potential employee and provide follow-up throughout the process.
【岗位要求】
1.酒店管理专业或相关专业本科学历。
2.具备酒店运营部门工作经验为佳。
3.思维敏捷、富有工作激情，具有较强的沟通能力与抗压能力。
4.优秀的演讲技能。
5.设计和开发项目能力、创新技巧。
6.流利的英语书写和口语表达能力。
7.具有激励和感染能力。
8.具有同等品牌酒店工作经验。
9.年龄45周岁及以下。
【Job Requirements 】
Bachelor's degree in Hotel Management or a related field.Work experience in hotel operations departments is preferred.Quick-thinking, passionate about work, with strong communication skills and the ability to work under pressure.Excellent presentation skills.Ability to design and develop projects and innovative skills.Fluent written and spoken English. (Note: This is a duplicate of item 6.)Ability to motivate and inspire others.Work experience with comparable branded hotels.Age 45 years or younger.