[岗位职责]
1.根据凯宾斯基集团标准建立培训网络,包括对其的运营及管理。
2.分析培训需求和培训效果,确保培训包在各部门的全面实施,并确保其反映所有酒店的具体政策和程序。
3.通过协助各部门培训师编写和实施酒店特定的培训包,进一步发展培训资料库,计划、设计及提供培训课程。
4.制定培训市场战略,并在酒店后区明显的位置进行张贴,同时在相应的培训主题中得以体现。
5.协助集团培训总监对所有行政管理委员会成员及部门负责人开展个人发展计划项目。
6.充分分析利用在线学习平台上的数据,或向管理层和部门培训师推广在线学习平台,以提高学习效果。
7.指导和培训各经理及部门培训师,以提高部门绩效。不断寻求和支持新的方法和流程,以提高所提供的培训质量;培训和发展团队成员。
8.与集团培训总监一起,根据集团的品牌标准,为培训部制定年度培训计划和培训预算。
9.与外部供应商、培训供应商、法律和安全相关的第三方保持联系并保持良好的合作。
10.根据运营和酒店的需要,将随时增加额外的职责和任务。
[Job Responsibilities]
Establish a training network in accordance with Kempinski Group standards, including its operation and management.
Analyze training needs and training effectiveness, ensure the full implementation of training packages across all departments, and ensure that they reflect all hotel-specific policies and procedures.
Further develop the training resource library by assisting departmental trainers in compiling and implementing hotel-specific training packages, and plan, design, and deliver training courses.
Develop a training marketing strategy, post it in prominent locations in the hotel's back-of-house areas, and ensure it is reflected in the corresponding training topics.
Assist the Regional Training Director in carrying out the personal development plan program for all Executive Committee members and department heads.
Fully analyze and utilize data on the online learning platform, or promote the online learning platform to management and departmental trainers to improve learning outcomes.
Guide and train managers and departmental trainers to improve departmental performance. Continuously seek and support new methods and processes to improve the quality of training provided; train and develop team members.
Together with the Regional Training Director, formulate the annual training plan and training budget for the Training Department in accordance with the Group's brand standards.
Maintain contact and good cooperation with external suppliers, training providers, and legal and safety-related third parties.
Additional duties and tasks will be added at any time according to operational and hotel needs.
【岗位要求】
1.酒店管理专业或相关专业本科学历。
2.具备酒店运营部门工作经验为佳。
3.思维敏捷、富有工作激情,具有较强的沟通能力与抗压能力。
4.优秀的演讲技能。
5.流利的英语书写和口语表达。
6.创新技巧。
8.流利的英语书写和口语表达能力。
9.具有激励和感染能力。
10.具有同等品牌酒店工作经验。
11.年龄45周岁及以下。。
[Job Requirements]
1.College diploma or above; experience in the pre-opening and operation management of the computer room of an international brand hotel is preferred.
2.More than 5–8 years of IT work experience, including at least 3 years of experience as an IT supervisor or manager in an international brand five-star hotel or luxury hotel group.
3.Familiar with the principles of various hotel computer management systems.
4.Act impartially, adhere to principles, and keep innovating.
5.Meticulous and rigorous in work, with strong work enthusiasm and sense of responsibility.
6.Age 45 or below; this may be appropriately relaxed for exceptionally qualified candidates.
其他要求
- 国际联号工作经验:优先
- 年龄要求:25-45岁
- 语言要求:英语-熟练
- 计算机能力:精通
举报该职位