按照酒店标准流程完成客房清扫、整理工作,包括床铺整理、卫生间清洁、垃圾清理、物品补给摆放,确保客房卫生达标。Complete guest‑room cleaning and tidying in accordance with hotel standard operating procedures, including bed‑making, bathroom sanitizing, rubbish disposal and amenities replenishment, to ensure rooms meet hygiene standards.检查客房内设施设备,发现损坏、故障及时上报领班,保障客房设施完好可用。Inspect in‑room facilities and equipment. Report any damage or malfunction to supervisor in a timely manner.及时清理客房及公共区域布草,按规定完成布草更换、清点,做好脏布草回收。Replace, sort and collect linen for guest rooms and public areas following hotel regulations.留意住客动态,遇到客人主动礼貌问好;响应客人简单服务需求,遇到特殊情况及时上报。Greet guests politely when encountered. Respond to guests’ simple service requests and report special situations to supervisor promptly.做好工作车物料盘点、补给与整理,保管清洁工具、消耗品,杜绝物料浪费。Stock, organize and inventory supplies on housekeeping trolley; maintain cleaning tools and avoid material waste.严格遵守酒店安全、卫生操作规范,注意防火防盗,保护客人财物与隐私。Comply strictly with hotel safety and hygiene rules. Pay attention to fire prevention and anti‑theft work, and protect guests’ property and privacy.
举报该职位