ACCOUNTABILITY 职责
Rev Par -RevPAR Target vs Budget /
每可售房收入-达到每间可售房收入(RevPar) 的预算目标
RGI- Achieve RGI target relevant to Comp. Set RGI (for RGI listed hotels only and final aligned target will be determined)
市场占有率-达到根据竞争对手RGI设定的指标 ( 针对RGI酒店)
The personal Target - Achieve REVENUES (excl MICE) vs Budget
完成自己的预算目标房费收入-达到酒店客房收入(会议除外)预算目标
Reporting- Sales Report and Telemarketing completed 90%
报表-销售报告和电话销售完成率达90%
People- Achieve Sales & Marketing Departmental Employee Engagement Target
人才-达到每年酒店要求的部门员工满意度目标
Productive New Account Development - Yearly 48 effective new accounts is developed by the FIT team
有效新客户开发-散客团队需每年至少开发出12个能有产量的新客户
Drive Sales Effectiveness& Performance Through IHG Platform/Tools, Drive Corporate Business & Guests Loyalty through IHG Business Rewards Program ; To achieve YOY New Member’s Enrolment by 5%;To improve YOY Member’s Activation with revenue production by 45%
通过洲际酒店平台推动销售有效性性能/工具;通过IHG商悦会项目来推动公司生意以及顾客忠诚度;实现新会员注册年增长率5%;通过改善同比会员激活来实现收益增长45%
Revenue Management,Drive Forecast Accuracy of + /-5% of at least 7/11 month
11个月中7个月度达到Rev PAR,收益管理,预测准确率在+/-5%差异之间
ARI,Maintain FIT ADR YOY var% is inline with relevant Comp Set.
平均房价指数,散客市场平均房价增减保持等于竞争对手的增减
Represents and promotes the hotel by maintaining constant contact with the market and the customer base locally and internationally through Customer Relationship Management.
代表酒店通过客户管理,与本地和国际市场的客户保持密切联系并推销酒店。
Manages & assists in strategic department planning and development.
管理和协助制定部门战略计划,监督其发展。
Represents the hotel and participates in domestic and international sales activities.
代表酒店参与国内外的销售活动。
Monitors and reports on market and competition within own market segment.
在所负责区域内,监督及报告市场及竞争者的情况。
QUALIFICATIONS AND REQUIREMENTS 任职要求
Required Skills 技能要求
Expected to possess the following skills:将具备以下技能:
In-depth knowledge of sales principles and techniques
深入了解销售的原则和技巧
Effective communication and negotiation skills
有效的沟通和谈判技巧
Strong knowledge of hotel products, rates and marketing programmes
强大的酒店产品知识,定价和市场营销方案的制定
Excellent PC skills (including MS Office)
出色的电脑技能(包括办公软件)
Ability to develop strong relationships with customers and other stakeholders
有与客户和其他相关组织者建立良好的人际关系的能力;
Knowledge and experience of Sales Systems (i.e. Delphi; Opera; etc.) is advantageous
熟悉销售系统 (例如Delphi,Opera,等等)
Proficient in three languages: Chinese, Russian and English.
精通中文、俄语、英语三种语言
Qualifications 学历
Degree or Diploma in Marketing, Business or Hospitality Management desired
学位或文凭专业在市场营销、商业或酒店管理方面
Experience经验
At least 3 years of relevant Sales experience in Hospitality or a related service industry.
至少3年相关酒店或相关服务行业的销售经验
其他要求
- 国际联号工作经验:优先
- 年龄要求:22-38岁
- 语言要求:英语-精通,俄语-精通
- 计算机能力:精通
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