礼宾司 Chief Concierge

Duties 岗位职责：
1. Lead the team to maintain a high standard of service.
带领团队保持高标准的服务；
2. Provide a personalised guest service.
为客人提供个性化的服务；
3. Engage with guests and enhance the service based on their feedback.
和客人互动，根据他们的反馈提高服务；
4. Assist with any issues or problems.
协助解决任何问题。
Requirements 职位要求：
1.Takes pride in being a hotelier.
热爱酒店行业；
2.Fully understands concierge operations .
熟练掌握礼宾相关操作；
3.Communicates and writes with fluency in English to host global guests.
良好的英文沟通能力，为全球客人提供良好的服务；
4.Has experience in the same capacity in a luxury hotel.
有豪华酒店同等职位的工作经验；
5.Has strong interpersonal skills.
较强人际沟通能力。